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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

March 16, 2021

Steve makes doing business here a pleasure. I brought my vehicle in for its first service and everything went smoothly. I’ll be sure to refer friends. More

by DSMELDRUM59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Mar 18, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Steve. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 15, 2021

Courteous, thorough and quick service as usual. Today was an oil change and tire rotation along with the customary free car wash. Thank you Maple Hill Auto. More

by SKBIERENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Mar 15, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 15, 2021

Great service. Kept us up dated on service work. Ordered additional part that had worn down and we are waiting on that part to come in More

by YVONNELEAN68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
Mar 15, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 15, 2021

Excellent service as always. Recommend. Friendly customer service. Provided loaner car so I could travel home an hour away from Kalamazoo. Picked up car later same day. Thanks. More

by STRONGTOWER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Mar 15, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 15, 2021

Phil was great to work with. He was easy going and kept everything simple. He was very helpful and honest. We would definitely lease or buy another car from him. More

by TIM_58_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Kevin Poffenberger
Mar 15, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Phil. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 15, 2021

No wiper blades in stock. Last year was the same. I even brought it up to the scheduler when I made the appointment. Not good. More

by TOM.ED.BERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Mar 18, 2021 -

Maple Hill Auto Group responded

I apologize that we did not have your wipers in stock when you came in for service. Were they able to order them for you at your service? I know that this is not convenient for you, but we will be more than happy to get them ordered and installed. Or, if it is easier for you, we will order them and send them to you. Please, let me know if there is anything we can do to make things as easy as possible for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 14, 2021

Maple Hill had the color combination we wanted for our Hyundai Palisade. Nick put together the deal for us, good man, fair deal. We're happy. More

by RobM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hodgson
Mar 15, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Nick. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 12, 2021

I was treated with respect and professionalism. The service department communicated very well with me, and kept me in the loop all the way. Thanks. More

by MIKEROCKLIN
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Mar 15, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 12, 2021

Service was great. I was able to get into the Subaru I was looking for and when I went in for service they were helpful. I got an oil change and they ran my car through the car wash for me as well! I am v More

by CMANNING112583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Schurman
Mar 15, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 11, 2021

Service attitude is great Responsive and communicative Little disappointed that the clock issue (2nd time) is still not resolved and after being asked if I wanted the car washed, to which I More

by JIMD6200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
Mar 11, 2021 -

Maple Hill Auto Group responded

We're happy to hear that you had a great experience with our service department. I apologize for the car not being washed. If you are in the area and have a few moments, please feel free to pull in at any time and we will have someone take your car through the was for you. If there is anything else I can do for you, please let me know. Thank you! Lena Grubb Customer Service Specilaist 269-342-6600 lgrubb@maplehillauto.com

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