
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Fast and friendly service. I like leaving with a clean car. I can only guess about the quality of the work, but I assume you do good work. I don't feel if I give the rating five stars I should have to lea car. I can only guess about the quality of the work, but I assume you do good work. I don't feel if I give the rating five stars I should have to leave 25 words. Just let me check the box and be done! I'm not sure about the name of the employee in the Service Dept. More
Not sure if this oertains to a service If so crew was friendly and er fficient I don’t know names who processed do I can’t really give a rsting friendly and er fficient I don’t know names who processed do I can’t really give a rsting More
I was pleased with the service, however, very disappointed at the lack of Covid-19 protocols being followed in the sales room as I entered and exited your dealership. Not a single salesperson was disappointed at the lack of Covid-19 protocols being followed in the sales room as I entered and exited your dealership. Not a single salesperson was masked, even while clients were masked. The service waiting room was packed with people, many of whom were unmasked with no social distancing. More
This dealership has always done a great job with customer service and the work done from the mechanics is always excellent. I'll definitely be returning for future services. service and the work done from the mechanics is always excellent. I'll definitely be returning for future services. More
The staff was very friendly only thing I was not pleased with was parts laying inside of my car after my service had been completed. I can not remember the gentlemans name in sales but he was wonderul I cam with was parts laying inside of my car after my service had been completed. I can not remember the gentlemans name in sales but he was wonderul I came in confused twice and both times he was very helpful and directed me to where I needed to be he sits in the first office to the left when you walk in thank you sir. More
Service was fast and the people were very helpful and friendly! I appreciate having my washed before returning it to me! Will continue to have my Audi serviced here in the future... friendly! I appreciate having my washed before returning it to me! Will continue to have my Audi serviced here in the future... More
considering that I just happened to be driving by without an appointment, I was told to wait just a few minutes and my car was taken and quickly serviced. an appointment, I was told to wait just a few minutes and my car was taken and quickly serviced. More
We were very pleased with the entire process with our car purchase from Maple Hill .Working with Nick Hodgson was a real pleasure and comfortable experience . If there was a one thing that would improve the purchase from Maple Hill .Working with Nick Hodgson was a real pleasure and comfortable experience . If there was a one thing that would improve the overall situation at Maple Hill it would be availability of customer parking . More
Very organized and efficient. Prompt service with friendly staff. Very clean work area and the loaner car was a nice bonus. Would recommend to others friendly staff. Very clean work area and the loaner car was a nice bonus. Would recommend to others More
Everyone was friendly and professional. They kept me informed and got everything done much sooner than anticipated. Maple Hill is a great place to get your vehicles serviced. They’re the best! informed and got everything done much sooner than anticipated. Maple Hill is a great place to get your vehicles serviced. They’re the best! More