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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

April 01, 2021

Phil Lawrence made the buying experience a positive one. His knowledge and patience was helpful, especially explaining the cars' details after purchase. We appreciate his expertise. We recommend him to o More

by PAMNIVALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Kevin Poffenberger
Apr 01, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you had such a great experience! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 01, 2021

Neat, clean & hygienic interior, plus beverages & snacks. Very good salesman; well informed about Volvos. I visited 3 days, in a row-no parking available. They did make space for me day of purchase. Car wash More

by BEVERLY.LAPENNA50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Nick Hodgson
Apr 02, 2021 -

Maple Hill Auto Group responded

We're happy that you were able to get into your new vehicle quickly and easily. If there is ever anything else that we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 01, 2021

Everyone is super nice. My experience was exceptional. Che and Cassie and Lauren and Jeff and Steve and Andrea are the best. Thank you so much. More

by dmrich1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall, Lena Grubb, Misty Figg, Andrea Darnell, Che Lopez
Apr 02, 2021 -

Maple Hill Auto Group responded

We're happy to hear that you were so happy with your service! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 01, 2021

Jacob Prieto was so easy going and helpful. We were coordinating between my son in Utah and me in South Haven. He was very kind and responsive. More

by DTEMAIL77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Jacob Prieto
Apr 05, 2021 -

Maple Hill Auto Group responded

Thank you so much for taking the time to leave a review for us, we truly appreciate it. We are thrilled to hear that you had a great experience in our sales department with Jacob. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 31, 2021

Great service, fair price Good overall dealership with Great service, fair price Good overall dealership with competitive costs. Trade in value lower than some dealer ships Thank You very much See yo More

by TABBWIERENGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
Mar 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 31, 2021

Best car purchase I have had in years! Dennis was very prompt and gracious with my inquiry of a specific vehicle. He had the whole experience set up flawlessly. Tim Born was friendly and informational ab More

by AMYVBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Dennis Schurman, Tim Born
Mar 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Dennis and Tim. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehill.com 269-342-6600

March 31, 2021

Very good experience overall. Quite satisfied with our sales rep, Jacob. My only complaint is I have not been able to access my Chase account ( through you ) and set up automatic payments. More

by TOMSMIDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Jacob Prieto
Mar 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Jacob. If you have any questions, please do not hesitate to give us a call! Morgan Tassell Customer Service Representative Mtasell@maplehillauto.com 269-342-6600

March 31, 2021

Dempsey was very easy to work with. He also knows the products. I would certainly recomend him to friends.. The same can be said with Tim Born More

by HACANDMAC
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Victor Heckman, Dempsy Bluman, Tim Born
Mar 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Dempsy and Tim. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 31, 2021

My service was great and I will be back for my next tune up. Cassandra was very friendly and the shuttle service driver was also very nice. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Apr 01, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you had such a great experience! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 30, 2021

they do quick fast great work the appointment was easy to get they did an oil change while they had the car to save me time later and took care of the recall item More

by ther.reedfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Mar 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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