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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

April 17, 2021

From start to finish, my experience was amazing! James was very friendly and knowledgeable, and I absolutely couldn’t be happier with my new car More

by LYDIABAUMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Tim Born, James DeYoung
Apr 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with James. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 17, 2021

Maple Hill Auto provides great service! I was thrilled to have a loaner car. It made an already good experience even better. They called with estimate and final price was within 10.00 of estimate. More

by LYNNCAMPBELL1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Steve Nutt, Cassandra Westfall, Amie Freeman, Lena Grubb, Misty Figg, Andrea Darnell, Kelsey LeRoy, Hannah Seal, Che Lopez
Apr 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 16, 2021

Bruce and everyone I had contact with were professional, they kept my time in focus and often asked what else they could do to help. No pressure, just a nice experience. Have already referred a friend who More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Balestri
Apr 16, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Bruce. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 16, 2021

Purchase was smooth; however it was very difficult to be in contact with my salesman. The car was not detailed prior to leaving. I called back to ask for money to get the car detailed as it was dirty and th More

by ABEHM115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Heckman, Dennis Schurman, Tim Born
Apr 16, 2021 -

Maple Hill Auto Group responded

Thank you for bringing this to our attention. I am truly sorry to hear that your vehicle was not fully cleaned before it was given to you. I will get in touch with your salesman and the sales manager and have someone follow up with you as soon as possible. Please let me know if I can assist in any other way. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 16, 2021

Fast and friendly. Clean facility with a pleasant atmosphere. Would highly recommend people to purchase a vehicle here and bring it here for their service More

by HYNESJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DeYoung
Apr 16, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with James. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 16, 2021

James treated my very well, got my trailer hitch installed, and even buffed out some minor scratches caused by a friend's dogs I was stressing out about. Thank you. More

by PETUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Tim Born, James DeYoung
Apr 16, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with James. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 16, 2021

Matt handled all of our concerns and needs with our new car purchase, and communicated well throughout the process. Worth the trip from north of Grand Rapids! Great vehicle-buying experience all around. More

by John G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Kevin Poffenberger
Apr 16, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Matt. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 16, 2021

Maple Hill always does a great job for me. Steve Nutt and his team are always spot on. Quick and professional service. Great place to get your car serviced. More

by ZIPPY621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 16, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 16, 2021

My experience was easy, relaxed and comfortable. Daisy Cotton was very kind and patient. I love love my new car! I hope to be with Subaru a very long time. More

by MEDAVIS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daisy Cotton, Kevin Poffenberger, Tim Born
Apr 16, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Daisy and that you are enjoying your new vehicle. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com

April 16, 2021

Efficient and friendly. Noted what work needed to be done and got to work on it. Asked if I needed my car back by a certain time. I had an appointment that afternoon and the work on my car was complet More

by ELLENHAGERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Apr 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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