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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

April 19, 2021

Bruce in Pre-owned vehicles was very helpful, knowledgeable and easy to work with. We will suggest Maple Hill to our friends and send them Bruce’s way. More

by PAWPAWSHARRON
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Bruce Balestri, Tim Born
Apr 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Bruce. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 18, 2021

Thank you for the opportunity to share our experience. We love our 2018 Q3 & strive to keep it pristine & maintained. It's our 3rd Audi. Kelsey & Hannan strived to help a fussy old man get required maintenan More

by WATOGAFARM
Recommend Dealer
Yes
Employees Worked With
Aaron, Ted, Kelsey LeRoy, Hannah Seal
Apr 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 18, 2021

Dealing with Kelsey Leroy makes servicing my cars effortless. I can't say enough about her attention to detail. I don't always need one, but when I do the loaner cars are easy to schedule. More

by DOUGKANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
Apr 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Kelsey. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 18, 2021

Had my snow tires taken off and my Suburu and my normal tires put back on and rebalanced. Service is always friendly and helpful(super easy to schedule appointments). I have worked with a number of auto More

by MTMEYERS1234
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Andrea Darnell, Che Lopez
Apr 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 18, 2021

Bought GV80 and the experience was great. We knew it was in high demand but was able to find the right vehicle for us. Thank you. More

by STEVE.SLATER0397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance dept employee was awesome, Kevin Poffenberger, Nick Hodgson, Jacob Prieto
Apr 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 17, 2021

From the moment I pulled into the Service area until I left, the service I received was exceptional. Being offered a loaner vehicle made it most convenient. Thank you Cassandra!! More

by ERINFUTURE35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Apr 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Cassandra. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 17, 2021

Don’t expect excitement about your purchase. No welcome sign or a bow just a basic thanks have a good day. I’ve been made to feel more appreciative leasing a vehicle elsewhere than purchasing one here at M More

by LDS49009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates, Tim Born
Apr 20, 2021 -

Maple Hill Auto Group responded

Thank you for bringing this to our attention. We always want our customers to be completely satisfied when they leave Maple Hill. So I truly apologize that we let you down. If there is anything you need, please do not hesitate to let me know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 17, 2021

Matt was great! Took time to answer all my questions as well as contacted me later to see if I had any additional questions. I am very pleased with my car as well as Maple Hill. More

by KWATSON
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Kevin Poffenberger
Apr 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Matt. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 17, 2021

Ed was great to work with. Overall experience was excellent. We will definitely recommend tour dealership to others. We love or new/used Outback it’s everything we’d hoped it would be. More

by PEASINAPOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Ed Fitts
Apr 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Ed. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 17, 2021

Nothing but pleasant & positive experience! Phil Lawrence was great , no pressure & answered all my questions. Would highly recommend Phil and Maple Hill to my friends More

by BARBC1222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taylor doing the financing was really nice & helpful also , Phil Lawrence, Kevin Poffenberger
Apr 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Phil. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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