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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,138 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

November 16, 2023

Great service and wonderful support team! Sam makes it easy to have your car service performed and easy to work with More

by DENISONF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Nov 17, 2023 -

Maple Hill Auto Group responded

Thank you, glad to hear Sam was able to take care of you. We look forward to assisting you in the future.

November 15, 2023

Service did what they were supposed to do in servicing my car. Everything was completed correctly. I wanted them to check a vibration I had in the rear of the car but was told I would have to make another ap More

by pfjg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know any of them
Nov 16, 2023 -

Maple Hill Auto Group responded

I'm glad to hear everything was completed that was scheduled. As far as the additional issue, we do need to know ahead of time so we can allow for the additional time it will take to diagnose the problem and be able to fix the problem. I'm sorry for the inconvenience it may have caused you.

November 15, 2023

Like what others have said, Maple Hill is friendly and attentive. They have an excellent waiting room area and if you need to get work done you can. The complimentary snacks and coffee help also! Hanna More

by Ryan Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal, Sam Lasher, Darryl Corley
Nov 16, 2023 -

Maple Hill Auto Group responded

Thank you Ryan for giving us your feedback. We appreciate your time and business.

November 14, 2023

The Maple Hill group was attentive and friendly. Answered all our question. Worked with us until the charging process worked. More

by stevengclark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Jacob Prieto, Matt Taylor
Nov 14, 2023 -

Maple Hill Auto Group responded

Thank you!

November 13, 2023

Maple Hill makes everything seem less when I come in for routine maintenance or repairs. I get a ride to work so I don’t have to wait around. Car is ready when I need it. I love that you wash it (it’s the o More

by SVOX511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, my driver was very friendly , Cassandra Westfall
Nov 14, 2023 -

Maple Hill Auto Group responded

Thank you!

November 13, 2023

Good visit. Employees were very friendly and accommodating. I have anxiety with these kinds of things and the Maple Hill Group made me feel very at ease. More

by akridler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALYSSA Winchester
Nov 13, 2023 -

Maple Hill Auto Group responded

I'm glad to hear we were able to put you at ease. We appreciate your business and look forward to assisting you in the future.

November 11, 2023

My experience with Maple Hill auto group for service was outstanding. Service was efficient and reinforced my decision in a positive way in buying an electric vehicle from them. In that regard, I give them More

by Doc G Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CB Watkins, Michelle Yu, Darryl Corley
Nov 13, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. We appreciate your business and look forward to assisting you in the future.

November 11, 2023

Took care of my needs quickly! Sam showed concern for my well being and was friendly and helpful. More

by ACTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Nov 13, 2023 -

Maple Hill Auto Group responded

Thank you!

November 10, 2023

They are WONDERFUL. Take care of everything …and very friendly and professional. Highly recommended on all fronts. More

by snye777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALYSSA Winchester
Nov 10, 2023 -

Maple Hill Auto Group responded

Thank you for the kind words. We look forward to assisting you in the future.

November 06, 2023

I am normally very please with the service but recent visits have me a little puzzled. I am currently waiting on parts that are on order and have had no updates at all. I also left Rebecca a message ab More

by emmonse64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
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