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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,138 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

November 22, 2023

Lauren was professional and friendly. However, one of the two reasons that I came in was because my tire was damaged. I had taken it to a local tire expert who told me that it appeared to More

by susanandken99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Armbruster
Nov 22, 2023 -

Maple Hill Auto Group responded

Thank you Susan, I'm glad to hear things were worked out. We appreciate your business and look forward to assisting you in the future.

November 22, 2023

Always great service and easy to deal with. Have been courteous and attentive throughout my experience with them. More

by crdanc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall, Rebecca Shelton, ALYSSA Winchester
Nov 24, 2023 -

Maple Hill Auto Group responded

Thank you!

November 22, 2023

I enjoy the friendly, efficient service Service was faster than estimated time frame. Sadly, car was was down More

by KLAPIERRE.RCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALYSSA Winchester
Nov 24, 2023 -

Maple Hill Auto Group responded

Thank you, I'm sorry the car wash was down. Hope to assist you in the future.

November 18, 2023

Smooth special order process…kept me well informed of delivery promised date! Good overall experience. More

by Gary Baker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Matt Taylor
Nov 20, 2023 -

Maple Hill Auto Group responded

Thank you Gary for taking the time to give us a 5 star review. We appreciate your business and look forward to assisting you in the future.

November 17, 2023

Easy in and easy out. At check out, problem was located and fixed fast and quickly More

by FEELEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Tassell
Nov 17, 2023 -

Maple Hill Auto Group responded

Thank you!

November 17, 2023

Just easy to work with and very responsive. This is the second vehicle I purchased through Matt. More

by IAMMARTICUS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
Nov 17, 2023 -

Maple Hill Auto Group responded

Thank you for being a loyal customer. We appreciate you taking the time to give us your feedback.

November 17, 2023

Don’t recall any contact with anyone other than Adam or Tom. Both did a good job More

by anneneel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Smith
Nov 17, 2023 -

Maple Hill Auto Group responded

Thank you Anne, We appreciate you !

November 17, 2023

Fantastic, efficient, expedient, personal and The Friendliest service. The service is always no pressure and informative More

by KSOKIE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena Grubb, Lauren Armbruster, Angela Carlson
Nov 17, 2023 -

Maple Hill Auto Group responded

Thank you for the kind review. We appreciate your business and look forward to assisting you in the future.

November 17, 2023

As always the service at Maple Hill was top notch: thorough , efficient and expert. The front office personnel were courteous and knowledgeable. More

by SOLITARYMONK51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton, ALYSSA Winchester
Nov 17, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. We appreciate your business and look forward to assisting you in the future.

November 16, 2023

Service Department identified three problems that needed correcting when my Outback was there for the 90,000 mile check. They completed the needed parts replacement in less than the time quoted and I was on More

by NANCY28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Nov 16, 2023 -

Maple Hill Auto Group responded

Thank you Nancy! I'm glad to hear we were able to get you in and out in a timely manner and address the 3 problems that were found. We look forward to assisting you in the future.

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