Maple Hill Auto Group
Kalamazoo, MI
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5,138 Reviews of Maple Hill Auto Group
Lauren was professional and friendly. However, one of the two reasons that I came in was because my tire was damaged. I had taken it to a local tire expert who told me that it appeared to However, one of the two reasons that I came in was because my tire was damaged. I had taken it to a local tire expert who told me that it appeared to have a defect from the manufacturing process. I called and was told that your service department needed to inspect it. In my mind an "inspection" would be more thorough than standing next to the car and looking at the tire. When I pointed this out, I was informed that there was and extra charge to take it off of the car and actually inspect it. I was not happy about this. In the end Lauren removed that charge from my bill but I find it ridiculous that it even had to be discussion. The second reason I was there was for the installation of a remote start and that process was seamless. More
Always great service and easy to deal with. Have been courteous and attentive throughout my experience with them. Have been courteous and attentive throughout my experience with them. More
As always the service at Maple Hill was top notch: thorough , efficient and expert. The front office personnel were courteous and knowledgeable. thorough , efficient and expert. The front office personnel were courteous and knowledgeable. More
Service Department identified three problems that needed correcting when my Outback was there for the 90,000 mile check. They completed the needed parts replacement in less than the time quoted and I was on correcting when my Outback was there for the 90,000 mile check. They completed the needed parts replacement in less than the time quoted and I was on my way. Fast and friendly service was appreciated. More