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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

November 28, 2023

The people @maple hill Audi service go out of their way to make it a pleasant experience More

by gnomehillfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey, Sam Lasher
Nov 28, 2023 -

Maple Hill Auto Group responded

Thank you for the kind review. We appreciate your business and look forward to assisting you in the future.

November 28, 2023

Rebecca was professional and knowledgeable about the complicated systems in my Genesis also the work was performed in less time than stated. My experience at Maple Hill was wonderful and I will be back More

by M_DNEWTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
Nov 29, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give us your 5 star review. We really appreciate your business and look forward to assisting you in the future.

November 27, 2023

The dealership has a friendly staff. Clean restroom and waiting area. Fair prices for services. More

by jbarthome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALYSSA MILLERS
Nov 27, 2023 -

Maple Hill Auto Group responded

Thank you, we appreciate your business and look forward to assisting you in the future.

November 24, 2023

This dealership is extremely friendly and helpful! I have had many poor experiences in the past with car dealerships, but this was not one of them. From start to finish, Kelsey did an exceptional job More

by cbheintz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, CB Watkins, Israel Alicea, Kelsey Culver
Nov 24, 2023 -

Maple Hill Auto Group responded

Thank you Cameron! We sure appreciate your kind words. I will certainly pass this on to Kelsey's manager. We look forward to seeing you in the future.

November 24, 2023

Great Service and staff…. Very accommodating and the actual price was less than the quoted price! More

by TWOMANN1975
Recommend Dealer
Yes
Employees Worked With
Randy Kim, Darryl Corley
Nov 24, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. We appreciate your business.

November 24, 2023

Maple Hill promptly accommodated my Volkswagen on short notice and completed the repairs just in time for my extended journey. I was grateful for their swift service and for ensuring my car was ready for t More

by SHEL.BESSLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal, Darryl Corley
Nov 24, 2023 -

Maple Hill Auto Group responded

So glad to hear we were able to get you in as quickly as you needed. We look forward to assisting you in the future. Safe travels.

November 24, 2023

Clean, friendly, professional. Everything you could ever want in a company. I always leave satisfied. More

by THEMARKOFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Corley
Nov 27, 2023 -

Maple Hill Auto Group responded

Thank you so much!

November 24, 2023

Overall I like this dealership and their services. Just a bit frustrated with the communication from the service department about the length of time it was going to take to provide the service. It w More

by cjhoek28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
Nov 27, 2023 -

Maple Hill Auto Group responded

I'm sorry to hear it took longer than expected. We appreciate your time and business.

November 22, 2023

Efficient, explained services needed in the future. Done on time. Overall, great experience. Matt was very professional. More

by 9961diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Nov 22, 2023 -

Maple Hill Auto Group responded

Thank you!

November 22, 2023

Lauren was professional and friendly. However, one of the two reasons that I came in was because my tire was damaged. I had taken it to a local tire expert who told me that it appeared to More

by susanandken99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Armbruster
Nov 22, 2023 -

Maple Hill Auto Group responded

Thank you Susan, I'm glad to hear things were worked out. We appreciate your business and look forward to assisting you in the future.

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