Maple Hill Auto Group
Kalamazoo, MI
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5,138 Reviews of Maple Hill Auto Group
Rebecca was professional and knowledgeable about the complicated systems in my Genesis also the work was performed in less time than stated. My experience at Maple Hill was wonderful and I will be back complicated systems in my Genesis also the work was performed in less time than stated. My experience at Maple Hill was wonderful and I will be back for future services. More
Maple Hill promptly accommodated my Volkswagen on short notice and completed the repairs just in time for my extended journey. I was grateful for their swift service and for ensuring my car was ready for t notice and completed the repairs just in time for my extended journey. I was grateful for their swift service and for ensuring my car was ready for the road ahead. More
This dealership is extremely friendly and helpful! I have had many poor experiences in the past with car dealerships, but this was not one of them. From start to finish, Kelsey did an exceptional job I have had many poor experiences in the past with car dealerships, but this was not one of them. From start to finish, Kelsey did an exceptional job making the buying processes fun and easy. My situation was a little more difficult than your average deal as I needed a car quick and I live over 3 hours away. Kelsey answered all of my questions quickly and professionally and we were able to make a deal over the phone and get the vehicle within days. When I arrived at the dealership I was surprised by how genuinely friendly everyone was as I’m not used to this type of culture at other dealerships. CB was also an absolute pleasure to work with, very knowledgeable and personable. Even though I live so far away, I will 100% be using Maple Hill Auto to purchase vehicles in the future! 10 out of 10 would recommend to all my friends and family! More
Overall I like this dealership and their services. Just a bit frustrated with the communication from the service department about the length of time it was going to take to provide the service. It w Just a bit frustrated with the communication from the service department about the length of time it was going to take to provide the service. It was very slow! More