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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews
Call Dealership (269) 342-6600
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5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

December 06, 2023

Yes, the team seemed to help me with as much as I needed. Top tier customer service. And I would be glad to bring my vehicle for further maintenance in the future More

by jasonshutes79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Report | Print
Dec 07, 2023 -

Maple Hill Auto Group responded

Thank you Jason, we appreciate you taking the time to give us your feedback.

December 02, 2023

Great service. I appreciate Mine Simmons helping me get my car after the service department was closed. Incredible service! More

by mmontross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Report | Print
Dec 05, 2023 -

Maple Hill Auto Group responded

Thank you ! Glad to hear Mike was able to get the vehicle from service .

December 02, 2023

Great service and very friendly staff. I had to drive all the way from Grand Rapids and wasn't sure what to expect coming here for the first time. Look forward to continue servicing my Gen More

by velasquezjosej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster, ALYSSA MILLERS
Report | Print
Dec 05, 2023 -

Maple Hill Auto Group responded

Thank you for the 5 star review. We appreciate your business and look forward to seeing you again.

December 01, 2023

I have never had an issue at Maple Hill. Everyone is always professional and very quick to answer any questions. More

by andrewtipton97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton, ALYSSA MILLERS
Report | Print
Dec 01, 2023 -

Maple Hill Auto Group responded

Thank you Andrew, we appreciate you taking the time to give us your review.

December 01, 2023

My car was in and out with a very minimal wait and the waiting room was very nice More

by COFFEYS32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Report | Print
Dec 01, 2023 -

Maple Hill Auto Group responded

Thank you!

December 01, 2023

Everything was handled basically from my couch. Great staff and service. Easy, start to finish! More

by jgreenpac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom, Kevin Poffenberger, Traci Bohannon
Report | Print
Dec 05, 2023 -

Maple Hill Auto Group responded

That is fantastic, I love to hear that.

November 30, 2023

Very helpful, has a great personality with customer service always make you feel welcome coming and going. More

by CHERRY_CROCKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton, ALYSSA MILLERS
Report | Print
Dec 05, 2023 -

Maple Hill Auto Group responded

Thank you Cherry!

November 29, 2023

Service was fast. My car was taken right at the scheduled time. Also, the waiting area was clean and quiet. More

by rmbergan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CB Watkins, Lauren Armbruster, Aaron Dekema
Report | Print
Nov 29, 2023 -

Maple Hill Auto Group responded

Thank you, glad to hear we were able to get you in and out in a timely manner.

November 29, 2023

This dealership is by far the worst I’ve ever dealt with! The only decent employees are Andrea and Kevin! The rest are rude and condescending More

by geo
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca Shelton
Report | Print
November 29, 2023

I was in and out in less than one hour. I like when we service is quick. More

by TMO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Report | Print
Nov 30, 2023 -

Maple Hill Auto Group responded

Thank you! Glad to hear everything went quickly.

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