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Maple Hill Auto Group
Kalamazoo, MI
5,138 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,138 Reviews of Maple Hill Auto Group
Verified Customer
December 15, 2023
We've worked with Maple Hill a few times since we moved to the area in 2015. Every time, it is a great experience, whether in sales or service. This time, we worked with Kelsey on a needed second car purch to the area in 2015. Every time, it is a great experience, whether in sales or service. This time, we worked with Kelsey on a needed second car purchase. She worked with our budget, matched us with a car that exceeded our expectations, and got us in a new car within 4 days. Working with her has been the best used car purchase I've ever had. Highly recommended!! More
by psutoad
Employees Worked With
Kelsey Culver
December 08, 2023
Traci was SO helpful in buying our new EV. We were definitely worried about making the transition and she was able to answer all our questions and put us at ease throughout the whole process. We were definitely worried about making the transition and she was able to answer all our questions and put us at ease throughout the whole process. I most likely will not be purchasing another vehicle for the foreseeable future, but when the time comes I would absolutely love to work with Traci again. Thanks for all your help! More
by myaluzhernandez
Employees Worked With
Traci Bohannon
December 07, 2023
I feel the dealership is loyal to its customers; therefore their customers are loyal to them. I have been pleased with dealership from their sales staff to service department and will continue to pa therefore their customers are loyal to them. I have been pleased with dealership from their sales staff to service department and will continue to patronize Maple Hill Auto in the future. More
by PS3424
Employees Worked With
Kevin Poffenberger, Matt Taylor, Traci Bohannon
December 07, 2023
Made an appt to fix a coolant leak. Techs could not find, so I told the service advisor to keep looking. They finally found it, but would have to keep the Atlas overnight. You were v Techs could not find, so I told the service advisor to keep looking. They finally found it, but would have to keep the Atlas overnight. You were very nice to give me a nice loaner and I picked up the Atlas the next day. That was on 11/17. On Thanksgiving on the way to Detroit, there was a sudden pff noise, then loud turbo sounds on acceleration. Made emergency stop the day after Thanksgiving at Suburban of Troy. They found that you did not put the vehicle back together properly. The charge pipe was disconnected from the throttle body. Please take better care in the future. More
by CINDY MOREEN
Employees Worked With
Technician was Collin Bates. SA was not Hannah. It was a young man., Sam Lasher
December 06, 2023
Michelle and the Maple Hill Team went above and beyond to search for the right Audi Q5 for us…and delivered it as promised. Kudos to them and happy to support a Kalamazoo family owned business search for the right Audi Q5 for us…and delivered it as promised. Kudos to them and happy to support a Kalamazoo family owned business More
by mpmiller30
Employees Worked With
Michelle Yu
