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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

February 08, 2022

I found the staff to be very professional. Everyone is nice and welcoming. The entire facility is also very clean. More

by JAMIEBRUINEKOOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
Feb 09, 2022 -

Maple Hill Auto Group responded

Thank you! We're so happy to hear about your great experience. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specilaist 269-342-6600 lgrubb@maplehillauto.com

February 05, 2022

Recently purchased a new vehicle. Service provided was great! Prompt responses and follow through to my questions. Professional and courteous through the transaction- from start to finish. More

by MLC3436
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Aaron Black, CB Watkins
Feb 07, 2022 -

Maple Hill Auto Group responded

Thank you, so much! We're happy to hear that you had such a great experience at Maple Hill. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 05, 2022

My Subaru had an airbag recall and decided to take it to the dealership to get it replaced. The whole process only took about two hours just as they estimated and throughout the wait andthe staff was polite More

by Rhj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
Feb 07, 2022 -

Maple Hill Auto Group responded

I apologize for the condition your car was returned to you. We would love to take a look at the scuff marks and see if we can repair the damage. Please, give us a call at 269-342-6600. Thank you, Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 04, 2022

Ed was amazing throughout the whole process and very personable. Tom throughly explained options such as the Subaru Gold Plus plan. Both put up with my first time buying a car anxiety. More

by ELEMONS1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Farho, Victor Heckman, Ed Fitts
Feb 04, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales and finance departments with Ed and Tom. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 04, 2022

Maple Hill always exceeds expectations. Scheduling service is always easy and the staff is always friendly. More

by JENNIFER72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Feb 04, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 04, 2022

Good customer service. Easy to get appointment and great service. Fast service too. My favorite part is waiting area. That it. More

by salaimuvanlai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca, Shelton
Feb 04, 2022 -

Maple Hill Auto Group responded

We're happy to hear about your wonderful experience. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

Feb 05, 2022 -

salaimuvanlai responded

Thank you for the reply

February 03, 2022

Easy to deal with and they stay on top of communication. Performed agreed upon service without being pushy about any upcoming mainentance items that can wait a little bit. More

by Matt M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN TAYLOR
Feb 03, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience with Aaron here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-626-5253

February 03, 2022

We were looking for a very quiet SUV and quickly limited the competition to two vehicles. The winner was the genesis GV80 Prestige with active noise canceling. Being a new vehicle, genesis GV80’s are ha More

by AERIALCOWBOY
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Aaron Black, Matt Taylor
Feb 03, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience with Aaron here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-626-5253

February 03, 2022

Once again outstanding service, arrived early because of iffy weather, they took me right in and actually got me out of there in a short time. Always get great service at Maple Hill and would recommend them More

by ZIPPY621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Russell, Cassandra Westfall
Feb 04, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 02, 2022

My visit to Maple Hill Subaru was outstanding. Prompt, friendly, efficient service with an abundance of smiles...always a good thing! Didn't get a raincheck on a car wash though. More

by MIAZABEAUTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Feb 03, 2022 -

Maple Hill Auto Group responded

Thank you for taking to time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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