Maple Hill Auto Group

Nice people, but there were several issues along the way. Some documents were not filled correctly. Some miscommunication within company and to outside parties. Some documents were not filled correctly. Some miscommunication within company and to outside parties. More

called about a car on Thursday drove it home on Saturday, quick and easy purchase. quick and easy purchase. More

Purchasing our new vehicle was super easy, low/no pressure and everyone we interacted with were super friendly and helpful! We were blown away by the amount of time our sales rep took to make sure w pressure and everyone we interacted with were super friendly and helpful! We were blown away by the amount of time our sales rep took to make sure we knew all the features (and how they worked) before we left. Exceptional dealership experience!!!! More

The receptionist was courteous and prompt in describing the services that we had made the appointment for. the services that we had made the appointment for. More

Great people to deal with and very helpful. We will buy from them Maple Hill again. We will buy from them Maple Hill again. More

Nick was AWESOME and very informative about the vehicles purchased by myself and my friend purchased by myself and my friend More

Service visit was good Daryl was friendly and went over what he found and what next steps would look like. what he found and what next steps would look like. More

I had my 2009 Subaru Outback towed into the dealership due to a faulty transmission cable that made the car undrivable. On the first visit, the cable was “adjusted”by mechanic Brian. I got the car back due to a faulty transmission cable that made the car undrivable. On the first visit, the cable was “adjusted”by mechanic Brian. I got the car back 2 days later and the problem was not fixed. I was charged $150. I had it towed again, and this time, it was discovered that not only the cable needed to be replaced, but the shifter needed to be replaced as well. The parts were ordered, and 3 business days later, the car was finished and is now driving great. The $150 was credited to my account and I was only charged the difference for the additional service. Aarin the mechanic, and Cassandra in Subaru service were very helpful and went the extra mile to make sure my car was fixed properly and that I was taken care of. Unfortunately, since my car was there from a Friday to a Tuesday, I had to rent a car out of my own pocket, because according to Jeff the Service Manager, unless your service is under warranty, there are no loaner cars available. My insurance covered the cost of both towing, but will not cover the cost of rental car. Overall, I am happy with the repairs and the customer service, but I should have not had to have it in there twice, and as a paying customer, given the situation, should’ve been given something to drive free of charge. More

Great to work with customer service representative about the repair. Very satisfied with vehicle when i got it back! the repair. Very satisfied with vehicle when i got it back! More

The woman was very successful! When we explain was I was very a stoke, she was explained very was a very a payment was explain. It was a nice to here!!q When we explain was I was very a stoke, she was explained very was a very a payment was explain. It was a nice to here!!q More