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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

March 22, 2022

The on-line appointment application only accepted one of the services I requested, but I was able to straighten that out by email with the service representative identified on the confirmation page. Then More

by GANDTBILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
Mar 23, 2022 -

Maple Hill Auto Group responded

I'm sorry for the glitch in our online system, but am happy to hear that you were able to get it straightened out before bringing your vehicle in. You cannot use more than one coupon because they cannot be combined with any other offer, so we apply the coupon that will save you the most amount of money. If there is anything else I can help you with, please give me a call at 269-342-6600. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 22, 2022

Mike was vert good at his job. Matt also. Both very through with their information .Every one was friendly. More

by LARDEC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Kevin Poffenberger, Matt Taylor
Mar 23, 2022 -

Maple Hill Auto Group responded

I'm happy to hear that both Mike and Matt made getting you into a new car an easy process. We look forward to working with you in the future. Please, let us know if there is ever anything else we can help you with, please give us a call. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 22, 2022

Great job, clean and fast! Great customer service. Easy to get an appointment and it was quick More

by AGGS4113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Mar 23, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear that you had such a great experience. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 21, 2022

They called me when they finished working on my car and they washed the car too. More

by BAASHEAD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Tassell
Mar 22, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate you. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

March 21, 2022

I bought my Santa Cruz from Phil Lawrence. Of all the vehicles I bought he was the best salesman of them all. I love the way he took care of me also taking my vehicle in to get it worked on an More

by MIKE.WHEELER1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence
Mar 22, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate you. I am happy to hear you had a good experience here in our sales department with Phil. If there is anything else we can do to assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

March 21, 2022

My car needed some unexpected repairs that were going to take longer and I was offered completed service that same day. They called me when they were finished and they were accurate about the full price of More

by kaywow18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Mar 22, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate you. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

March 21, 2022

Routine oil change and filter service along with several visual inspections and a car wash More

by PJMSDM
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Mar 22, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate you. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

March 21, 2022

Excellent, organized appointment scheduling. They have the inventory that no one else seems to have and no mark ups over the manufacturers suggested retail pricing. I had researched what I wante More

by JENNIFER91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Kevin Poffenberger, Matt Taylor
Mar 22, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate you. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

March 18, 2022

I had gotten to the appointment on time and the car repair needing completed was performed by Dave May, and finished in a timely manner. Lauren Armbruster was instrumental in getting me written up, rep More

by BKRUIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Mar 21, 2022 -

Maple Hill Auto Group responded

Thank you, so much for the wonderful review. We're happy to hear that Lauren and Dave were able to make your experience so great. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6000 lgrubb@maplehillauto.com

March 16, 2022

Always professional. Everyone is incredibly friendly. I feel like my car is so well cared for! More

by Kendra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Mar 22, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate you. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

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