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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

April 27, 2022

They are very professional and courteous, I have had good service every time I bring our outback in regardless of our need More

by ROYBOYELDRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Hannah Seal, Morgan Tassell
Apr 27, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear that your service experiences have been so wonderful. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 26, 2022

Both my salesperson and finance person were excellent to work with. Arranged a test drive and new lease efficiently. More

by Cr123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Kevin Poffenberger, Matt Taylor
May 02, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 26, 2022

Everybody I came in contact with was professional. Would buy from again. Tony and Tom were great. More

by TJHIKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Galvan, Victor Heckman
Apr 27, 2022 -

Maple Hill Auto Group responded

Thank you, so much! We hope you are loving your new vehicle. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 26, 2022

Excellent Service And Friendly Staff. They Completed The Job Quickly And Completely. Great Job! Everything Went Smoothly And In The Time Frame They Said It Would. More

by DTHOMAS27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
May 03, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 25, 2022

Great personalized service. They always go out of their way to make me satisfied. Waiting area is good. More

by SUSANWRIGHT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall
May 03, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 25, 2022

Having never used a dealership before,I have found the experience to be very friendly and speedy More

by JAMES.LOGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Morgan Tassell, DAN TAYLOR, Randy Kim, CEDRIC RUSSELL, BRIAN KRAGEL
May 03, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 22, 2022

I'm very satisfied with the maintenance on my Outback. I'm not sure which young lady was checking me out when I paid, but I had to ask her to go over the bill and work with me. I thought that was always d More

by Outback
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal
Apr 22, 2022 -

Maple Hill Auto Group responded

Thank you for your review. It is our policy to go over the paperwork when cashing you out so that you can ask questions if you have them. I will speak with our service manager so that she can go over this with the service staff. If there is anything else we can help you with, please let me know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 21, 2022

We are always welcomed as friends would be when we stop to shop the new models. Jon Gates is our go to guy. He is a knowledgeable, low pressure salesman. We will continue to buy at Maple Hill Auto beca More

by ADAMSPATTI50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Jon Gates
Apr 21, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to know that Jon is so great and is able to help you find great new vehicles.a Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 21, 2022

I have 2 recall notices on my vehicle. They explained them well. Fixed one but waiting on parts. Accommodated me with a loaner vehicle. More

by LINDA79
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DAN TAYLOR
Apr 22, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 21, 2022

Service is always courteous and finished on time. The waiting area is neat and comfortable More

by DAVID.R.CICHOCKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN TAYLOR
Apr 22, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear that your service experiences with us have been so great. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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