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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews
Call Dealership (269) 342-6600
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5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

May 05, 2022

The service was excellent, especially from my service advisor, Lauren Armbruster. She is always very attentive. More

by JAMES.LEWIS0
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Report | Print
May 05, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear about your wonderful service experience. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 05, 2022

SERVICE WITH A smile ! Short wait time. Coffee was excellent. I will return for😍 service when needed again. More

by DARLINGMARVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Morgan Tassell, DAN TAYLOR, Randy Kim, CEDRIC RUSSELL, BRIAN KRAGEL
Report | Print
May 05, 2022 -

Maple Hill Auto Group responded

Thank you, so much! If there is ever anything else we can do for you, please let us know! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 04, 2022

I had a minimal wait, everything was done and more. Staff was friendly and professional. More

by BEVEUBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Report | Print
May 05, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear you had such a great experience at Maple Hill. If there is ever anything else we can do for you, please, let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 03, 2022

Did not explain that having a new key programmed would wipe out my aftermarket remote start and would then have to go elsewhere and pay to have it reprogrammed. More

by THORP.KELLY
Friendliness
Recommend Dealer
No
Employees Worked With
Na
Report | Print
May 03, 2022 -

Maple Hill Auto Group responded

I would love to look into this, but I don't see anyone in our system with your name. If you could please call our customer service department at 269-342-6600, we'd love to help. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 03, 2022 -

THORP.KELLY responded

Not necessary, but thank you.

May 03, 2022

Professional, reliable and fast, as usual! This is my go to place for care service from the smallest concern to the most complex issue. More

by CDYBEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall
Report | Print
May 03, 2022 -

Maple Hill Auto Group responded

Thank you, so much! Please let us know whenever there is anything we can do to help you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 03, 2022

Enjoyed the care that was given and the walk around video that showed all was good! More

by HOVERBEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Report | Print
May 03, 2022 -

Maple Hill Auto Group responded

Thank you, so much! Please let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 02, 2022

Brian was very attentive, even though he was not a Hyundai representative. He made sure every issue was addressed. Thanks Brian More

by JL_MAH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
BRIAN KRAGEL
Report | Print
May 03, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 02, 2022

Couldn’t find the service I wanted on the site - forgot to follow up at day of service More

by Hasdisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with - did not say their name
Report | Print
May 16, 2022 -

Maple Hill Auto Group responded

Please give us a call if there is ever anything we can help you with. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 30, 2022

From start to finish Seth and Matt treated us great! Wouldn't change one moment! More

by DANIELJSTELLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Gilbert! 5 stars, Kevin Poffenberger, Matt Taylor
Report | Print
May 02, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here with Seth and Matt in our sales and finance departments. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 30, 2022

Great service as always! Appreciate the fast service and nice to deal with. Thanks Dan. More

by JLY665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN TAYLOR
Report | Print
May 02, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here with Dan in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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