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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

May 13, 2022

Michael Zinner did an excellent job of finding me a new car that meets my needs. More

by NGS729
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Kevin Poffenberger
May 16, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear Mike was able to get you into a great new vehicle. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 12, 2022

It is currently the only dealership we deal with. I believe that should adequately say it all. More

by D7ACUMMINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't pay attention to who all I dealt with
May 12, 2022 -

Maple Hill Auto Group responded

Thank you! Please let us know whenever we can help you with anything. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 11, 2022

My experience was that the service people are courteous, fast, organized, and kind to me and my needs. I asked for additional information about the brakes which was reiterated on a check list. Their perform More

by LAKESIDEUSA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
May 11, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear you enjoyed working with our service staff. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 11, 2022

Does high quality work with minimum fuss. I don't mind waiting as the waiting room is clean. comfortable and has plenty of drinks and snacks. More

by DGMANNIX
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
May 12, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 10, 2022

, besides being very pleasant they're very knowledgeable they work quickly they do all the things that need to be done and after I left I've never had an issue. They're very helpful an answer all questions. More

by PAWBK22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Morgan Tassell
May 11, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear about your positive experience with Maple Hill. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 10, 2022

Great customer service! The technician made a video of all the work he did showing in depth what he was doing. The service desk lady was polite and the waiting area was clea More

by MAKONITARI24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
May 11, 2022 -

Maple Hill Auto Group responded

We're happy to hear that you enjoyed bringing your vehicle to Maple Hill. If there is anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 08, 2022

Excellent service, very friendly and professional. I’ve been coming here for years and will continue because of the great service. More

by EZADNY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
May 10, 2022 -

Maple Hill Auto Group responded

We are so happy to hear how much you enjoy coming to Maple Hill! If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 06, 2022

I loved that they weren't pushy & very friendly. I will go back for another vehicle if the need arises. Thanks so much! More

by FIRE_APP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, DAN TAYLOR
May 10, 2022 -

Maple Hill Auto Group responded

Thank you, so much! We look forward to working with you in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 06, 2022

Kept me updated on what was happening while they did their work. The service was quick and the staff was very friendly. More

by KELLI_MYAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CEDRIC RUSSELL
May 10, 2022 -

Maple Hill Auto Group responded

Thank you, so much! We're happy to hear your service experience went so well. If there is ever anything else you need, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 06, 2022

Our work schedule got hectic and we called in the morning to see if we could get an earlier time and they were able to accommodate us. More

by bburritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
May 10, 2022 -

Maple Hill Auto Group responded

We're happy to hear that our service team was able to work with you and your schedule. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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