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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

May 21, 2022

They listened to our concerns and showed us the solutions. Thank you, nice waiting room. More

by GREYTFUL57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Hannah Seal
May 23, 2022 -

Maple Hill Auto Group responded

We're happy to hear you were so pleased with your service. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 20, 2022

Always incredibly helpful and friendly Excellent service department sales team always fair Thanks for years of service More

by RITAKIRK31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Morgan Tassell, DAN TAYLOR, Randy Kim, CEDRIC RUSSELL, BRIAN KRAGEL
May 26, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you have had good experience in our service department. Please don't hesitate to reach out if there is anything else we can do to further assist you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

May 20, 2022

Integrity from sales to service, cares about the community, can't say enough about the stress-less experience. Just a few reasons I'm a multiple repeat customer! More

by WCAVANAUGH317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Cassandra Westfall
May 26, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you have had good experiences in both our service and sales departments. Please don't hesitate to reach out if there is anything else we can do to further assist you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

May 19, 2022

Took me right on time. Car was very clean when I picked it up. Snacks were nice while I waited. Place was very clean and modern. When I had an issue with the charge for More

by HBOYER0695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Lauren Armbruster
May 26, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you have had good experience in our service department. Please don't hesitate to reach out if there is anything else we can do to further assist you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

May 19, 2022

I came in the service department and realized my appointment was the day before. They were short on service techs that day but they never said a thing and took care of my car. Can't say enough good More

by HOLLENBECKJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
May 19, 2022 -

Maple Hill Auto Group responded

We're so happy to hear that our service staff was able to get your vehicle in and taken care of. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 17, 2022

Awesome experience again as always. Very kind supportive and detailed communication to help in making service decisions. More

by KLOUT27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Hannah Seal
May 19, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 16, 2022

Team was very attentive. Service was executed in the window requested (no delay) and I left confident that a good work was performed. More

by yuri.o.amaral
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
May 17, 2022 -

Maple Hill Auto Group responded

We're happy you enjoyed your service experience with Maple Hill. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 14, 2022

Got there early for appointment and greeted right away, waiting area was great with coffee and snacks available, the body molding part was installed properly in a prompt manner. However, this is the second More

by TLESAUSKIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Tassell
May 16, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 14, 2022

Jake was super helpful and accommodating. I drove from Royal Oak to get my g70. One of the smoothest dealership visits i have ever had. I was in and out within the hour! More

by MIKEYSOYAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Jacob Prieto, CB Watkins, Matt Taylor
May 16, 2022 -

Maple Hill Auto Group responded

We're so happy Jake was so helpful in getting you into a great new car. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 13, 2022

They’re professional and handle their customers with care. I truly have nothing bad to say. More

by THEOTRAVIS.RICHARDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Jacob Prieto
May 16, 2022 -

Maple Hill Auto Group responded

Thank you, so much! If there is ever anything we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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