
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Always great service. Knocked off a star only because the car wash was down, which—anecdotally, at least—seems like a frequent thing lately. Knocked off a star only because the car wash was down, which—anecdotally, at least—seems like a frequent thing lately. More
Was welcome , Answer questions on the spot, felt comfortable waiting , they were empressive with time and it was totally free ! Thank you was a joy to go there treated like you where special comfortable waiting , they were empressive with time and it was totally free ! Thank you was a joy to go there treated like you where special ! More
Attempted appointments for two different vehicles. Vehicle #1 needed tire rotation and tire balancing. Was informed rotation and balancing could not be done on same day, but scheduled appointment for Vehicle #1 needed tire rotation and tire balancing. Was informed rotation and balancing could not be done on same day, but scheduled appointment for rotation for the following week. Vehicle #2 needed more work, including oil pan gasket and a new windshield washer pump. Earliest appointment was for a month and a half away. Rotation was done without incident, although initial contact gentleman was less than cordial. Cashier employee for service was exemplary. Will cancel appointment for vehicle #2 and take elsewhere. Did not receive confirmation emails when making appointments as informed. Contacting dealership later in day of appointments being made to inquire about emails, little information was given and individual sounded uninterested. There was no follow up communication regarding appointments by either phone call or email. More
As usual, the service department took great care of me and my Outback, accommodating me on the spot when I stopped by to ask for an appointment. Thanks, much appreciated! and my Outback, accommodating me on the spot when I stopped by to ask for an appointment. Thanks, much appreciated! More
We just recently purchased a car at Maple hill Volkswagen, and the experience was outstanding! Jon Gates was our salesman. He listened to everything that we needed for a new vehicle , and he was Volkswagen, and the experience was outstanding! Jon Gates was our salesman. He listened to everything that we needed for a new vehicle , and he was on it! He stayed in close contact with us , and made the experience so stress free. I highly recommend Maple Hill and JoN Gates. You definitely will not be disappointed. More
Very nice and very professional. Car service was completed within the time frame promised. Easy to get an appointment. New waiting space very pleasant. Car service was completed within the time frame promised. Easy to get an appointment. New waiting space very pleasant. More
It was great. The whole experience was professional and they were kind and I would recommend them to anyone buying a vechicle The whole experience was professional and they were kind and I would recommend them to anyone buying a vechicle More