Madison Honda

The experience started off pleasantly when my husband called the used car manager (Richard). The conversation persuaded us to make the trip from Mahwah N.J. to Madison N.J. where we were introduced to o called the used car manager (Richard). The conversation persuaded us to make the trip from Mahwah N.J. to Madison N.J. where we were introduced to our salesperson Mark Stocke. After meeting both men in person we selected a car and closed the deal. Every part of the transaction was carried out in a straight forward and professional manner. We would gladly recommend the dealership to our friends. More

Very good dealer to work with, the Sales Associate that we work with (James Christo) was very professional and took care of us really good. He treated us with respect, answered questions honestly and we're we work with (James Christo) was very professional and took care of us really good. He treated us with respect, answered questions honestly and we're able to get the car at the price and colort that we want. More

I visited Madison Honda in desperate need of a car. Kamal took all of my needs and helped me pick out the car that was ideal for me. took all of my needs and helped me pick out the car that was ideal for me. More

Having owned two previous Honda's the last twenty-two years, we naturally leaned toward acquiring another in our search for a new vehicle. Visited Madison Honda after doing a web site search and receivi years, we naturally leaned toward acquiring another in our search for a new vehicle. Visited Madison Honda after doing a web site search and receiving a good testimonial from a long time family friend who praised their approach to customer satisfaction. Jim Christo was our sales contact who expertly guided us through the sales process and provided us with some insight as to the choices available. He and his associates were amicable throughout and professional in their demeanor. Knowing that the model we were interested in was recently introduced to the public the past month, we believe we finalized on a fair price for both the dealership and purchaser. More

First arriving at Madison Hona, we were quickly approached by Kamal with a friendly smile and he immediately helped us. He did his best to help us reach the price we wanted to pay for a new car wi approached by Kamal with a friendly smile and he immediately helped us. He did his best to help us reach the price we wanted to pay for a new car without any problems. Had answers to all our questions, very professional and pleasant to work with. More

I really wanted to buy my fifth Honda at this dealership because of its proximity to my home, but again ended up at Planet Honda in Union. Madison Honda just will not budge on price below certain levels, an because of its proximity to my home, but again ended up at Planet Honda in Union. Madison Honda just will not budge on price below certain levels, and really don't seem to care whether you buy from them or not. It's a great place to buy if you don't know or care very much about dealer costs or what you really should be paying. Some of the conversations overheard while I was there left me thinking that a lot of their potential buyers are pretty clueless about new car pricing practices. Once they understand that you know their cost stucture, they pretty much lose interest in you as a potential buyer. Although our visit was very cordial and we appreciated the test drive, we left our information but were never contacted again to see if we were interested. As a salesperson myself, I found that pretty amazing. Planet Honda not only offered a price that was $1200 less, but gave us $500 more on the trade. We went in to buy an Odyssey EX at Madison Honda but because the MSRP has gone up so much in past 4 years and their final offer was so high, we ended up buying a CR-V instead at the other dealership. Nice people, but you can do better elsewhere if you know how to negotiate on price. More

I went into the dealership because I dropped off my 2005 Civic Hybrid for service (I rarely get any service other than an oil change anywhere but Madison Honda). I had received a promo as a repeat customer Civic Hybrid for service (I rarely get any service other than an oil change anywhere but Madison Honda). I had received a promo as a repeat customer at Madison Honda and decided to go in and see about it. It turned out to be a new car for me. The young salesman, Adrian Secreto, was terrific to deal with. He treated my wife and me with a respect rarely given to a customer (I have purchased many new cars over the years at different dealerships). He listened, did not push, and responded to all questions. In short, it was a totally pleasant experience. I have already recommended Madison Honda (where I had already purchased 2 new cars in the past)and in particular Adrian as the person to deal with. My wife and I are already loyal Madison Honda customers. This experience absolutely solidified our opinion.I have had a number of "not pleasant" encounters with dealers/dealerships in the past (on the highways where one is supposed to "do better"). Madison Honda has our total loyalty. While I am on the topic, let me also say that their service department is really that. A true service department! More

Madison Honda continues to amaze me with their excellent, professional customer service. For simple repairs they go out of their way to get problem fixed quickly while I wait. Minimal paperwork and the staff professional customer service. For simple repairs they go out of their way to get problem fixed quickly while I wait. Minimal paperwork and the staff is very courteous. More

Kamal K. Bawa, a sales men at the Madison Honda is a great man with great manner. He has helped us on purchasing our new vehicle that we are more than happy with. I recommend him to anyone who is intere great man with great manner. He has helped us on purchasing our new vehicle that we are more than happy with. I recommend him to anyone who is interested in buying car. More

Last week we purchased a used 2006 Honda Odyssey from Madison Honda. Between my husband and I we have had 5 new Hondas over the years but this was the first time we have ever purchased a used car. My h Madison Honda. Between my husband and I we have had 5 new Hondas over the years but this was the first time we have ever purchased a used car. My husband knew what model and age of car he wanted to purchase. Our salesman, Paul Fuchs, worked with him to find the right car for us. Paul was patient with all our questions and not pushy at all. In the long run the transaction took much less time than we expected because of Paul. He was knowledgable and very calm thru out the whole process. He worked hard for us to get the best deal possible and was very up front about what he could and could not offer us. The finance man was also very pleasant and professional and made that part of the deal painless as well. Our car was ready for us on the day and time it was promised. Two very minor things did not work when we got the car and Paul made sure that the Service Department took care of the items for us the next day ( we picked the car up at night). Kudos to the folks who cleaned up the car too - it looked brand new when we got it (and we saw the car when it first came in so we know how dirty it was!) Today, one week after our sale, they called us to say that our registration had arrived and that we could come pick it up. It was the easiest car purchase we have ever had. Paul has continued to follow up to make sure we are satisfied with the car and his service- and we are!! I would highly recommend buying a car from Paul Fuchs. More