Mac Haik Chevrolet - Service Center

Tony McPhail is one of the reasons I keep bringing my truck back for service!! He always takes care of me anytime I need service done and always listens to my concerns! Every service department needs a g truck back for service!! He always takes care of me anytime I need service done and always listens to my concerns! Every service department needs a guy like Tony! More

Bryan was a great salesman to work with and the service department has been great so far! department has been great so far! More

Quick service and easy to secure an appointment. Handled all service requests very well. Thanks. Handled all service requests very well. Thanks. More

Great Team with every service we schedule with our dealership. They are friendly and easy to work with. dealership. They are friendly and easy to work with. More

The team is extremely professional and possesses a strong understanding of their work. They consistently demonstrate patience and maintain a high level of courtesy in all interactions. understanding of their work. They consistently demonstrate patience and maintain a high level of courtesy in all interactions. More

Called about recall and got me in and out with out a problem; thanks for your service problem; thanks for your service More

I had a disappointing experience with the service department at MacHaik Chevrolet. Our 2022 Tahoe was in their shop for nearly two weeks due to a faulty water pump that needed replacement under w department at MacHaik Chevrolet. Our 2022 Tahoe was in their shop for nearly two weeks due to a faulty water pump that needed replacement under warranty. While I appreciated the loaner vehicle they provided, the overall experience was frustrating. When we finally got our Tahoe back, it had a check engine light on and low tire pressure—issues that should have been caught before returning the car to us. We had to bring the vehicle back again, which added even more inconvenience, requiring us to rearrange our work schedules and juggle drop-offs while managing our kids. After further inspection, we were told the "new" check engine light was due to a failing battery, and the low tire pressure was from worn tires. What started as a warranty repair ended with a $2,000 bill for a new battery and tires—an expense we hadn’t planned for. What made the experience worse was the lack of any meaningful effort to make things right. Despite the oversight on their part, the service rep could only offer free oil changes—something that, if you’ve ever had an oil change at MacHaik, can take hours. I also found it frustrating that the rep repeatedly emphasized how they do "quality" work while directly asking me to leave a positive review—which felt inappropriate given the situation. In my opinion, this service center is overwhelmed, and customer satisfaction is not a priority. More

Really good experience, everything went well. Coming back for the next service. Always is a great experience when I need their assistance Coming back for the next service. Always is a great experience when I need their assistance More

Mac Haik Chevrolet has always done me right and delivered good quality repairs and maintainence. good quality repairs and maintainence. More

Have always been pleased with this dealership and their service and have purchased multiple vehicles here service and have purchased multiple vehicles here More