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MINI of St Louis - Service Center

Maplewood, MO

4.9
859 Reviews

859 Reviews of MINI of St Louis - Service Center

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March 29, 2025

Best service I’ve ever received at any dealership and/or service center. Thoroughly impressed by the communication, facilities and customer service provided. More

by heathbo54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Bringing my mini “Scarlet” to the dealership is always a pleasant experience due to their friendly, professional service. More

by judybused
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Steve provides the highest level of service. My service experience was timely and met my expectations. More

by rpclark4962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Everything was great! And quick i would recommend to everyone. The one car dealer I actually enjoy going to. More

by jensensteve0419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Prompt scheduling, friendly staff, kept me informed and got me serviced quickly. No pressure sales. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

I always know that my business and my vehicle are in good hands when dealing with anyone at Mini of St. Louis! More

by kateypittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Hill
March 24, 2025

Steve was great would recommend him as a service representative. Thanks to Steve. Well done. More

by tfbush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

They did such a good job with my Clubman, they even cleaned it! Maybe that's standard, but I appreciated it anyways. Loved the video and detail in the inspection report. Pricing is great too and this i More

by Pixy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't have the names—whoever was checking me out.
March 21, 2025

Service was great. Erica even found a couple of extra things that the car needed serviced. More

by d14harris1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

Flawless overall process, from getting an appointment to having my car serviced in a timely manner. Very friendly,and professional staff. Loved the short video with the comments of the mechanic working on m More

by dominiquemichal55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

dominiquemichal55 responded

A 5 star service from A to Z.

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