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MINI of St Louis - Service Center

Maplewood, MO

4.9
880 Reviews

880 Reviews of MINI of St Louis - Service Center

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May 16, 2025

Despite delivering bad news the experience was good. It's a beautiful place and everyone I dealt with were very professional and nice! More

by danann14
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Even though I brought a very geriatric mini for what was a recall service. I was treated courteously, professionally and just like if I had bought a new mini. I was very pleased with my experience and am co More

by kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

I always get great service here. They always go above and beyond and are very honest. More

by bhaileym55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Got an oil change and new tires. Service was great. I’ve leased several cars from MINI of St. Louis and have always had great service. More

by terry303t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Everyone is kind, knows me and my Mini. Prompt, efficient and kind always gets my vote More

by calliecat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

The dealership was thorough and professional, and easy to do business with. I would highly recommend them. More

by Jimcaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Excellently pleased with their ability to squeeze me in at the last minute for pre-trip maintenance. More

by a neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Everyone was very pleasant and helpful! The waiting area was very nice with snacks and coffee, nice touch. My vehicle was serviced quickly and my car was washed, great job! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

The facility itself was very clean and arranged very conveniently for service. All the people I encountered were friendly and helpful. The actual work was completed on time and as promised. I would high More

by Jhannon2249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

The customer service was exceptional and the quality of service was efficient. Great communication and attention to detail. More

by cbutler1869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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