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MINI of St Louis - Service Center

Maplewood, MO

4.9
928 Reviews

928 Reviews of MINI of St Louis - Service Center

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July 30, 2025

Extremely friendly and helpful staff. Excellent service department. They even asked me if I wanted my car washed when I picked it up from service. More

by mixmellor74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

My whole experience was great . Steve my service guy was amazing the whole process and worked with me More

by Taelormayd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Fantastic customer service. Traveling through the state with Mini issues. They took me in right away and fixed my issues promptly. What a fantastic dealership !! More

by Jan Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Harada
July 25, 2025

Great service and awesome customer service! Nice decor as well if you want to wait More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Every time I have to visit Mini of St Louis it’s always very respectful and I feel comfortable talking to each staff. Always greeted with and handshake or smile. The staff they have working there are amazi More

by Jeph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

I love the relationship between car owner and the dealership at MINI of St. Louis. From sales to service, everyone is very helpful and so nice. Cheers. More

by Minifan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

Appreciate that appointments start on time, and that there are dedicated cubicles to work remotely while you’re waiting. More

by KDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

The service coordinator was excellent and the support staff are very service oriented. It is always a good experience there! More

by Tomkempker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Unprecedented service. I will come here again and again anytime I need something for my Mini! More

by cburkleygordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

I can always count on Mini of St. Louis to provide great service. They had my regular service done within the same day. More

by Alchemist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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