MINI of St Louis

Excellent service - could not have been any better from beginning to end. Very impressed. Unusually good. beginning to end. Very impressed. Unusually good. More

The purchase was easy. The car was ready in the showroom. We were explained in detail all the operations of the car. Paperwork seemed like it took forever and out of state The car was ready in the showroom. We were explained in detail all the operations of the car. Paperwork seemed like it took forever and out of state paperwork was not correct. We got it taken care by the IL SOS. We had a recall and have been treated professionally and respectful. I couldn't imagine better service from a service department. More

Amazing service, the employees are even more amazing, especially Zach he really cares about his work and it shows my car looks amazing he even removed a scratch from my car that I've been trying to get r especially Zach he really cares about his work and it shows my car looks amazing he even removed a scratch from my car that I've been trying to get rid of for months!!! More

The Mini St Louis Service Family are the best. Always friendly and take great care of my Mini. Love Mini of St Louis! Always friendly and take great care of my Mini. Love Mini of St Louis! More

Steve is always friendly and makes the experience a good one! Everyone else has been great as well. Thank you, Daniel DeLong (503) 984-6951 one! Everyone else has been great as well. Thank you, Daniel DeLong (503) 984-6951 More

Always great service and attention to details. Friendly staff and fairly transparent operation and explanation of recommended services. Friendly staff and fairly transparent operation and explanation of recommended services. More

Great service. Flawless performance. Welcoming environment. I’ll continue to get my service through St. Louis Mini Flawless performance. Welcoming environment. I’ll continue to get my service through St. Louis Mini More

Very friendly and accommodating They explained all issues with my car. Even though I didn’t buy the car at this dealership, they treated me very well. issues with my car. Even though I didn’t buy the car at this dealership, they treated me very well. More

I've interacted with MINI of STL's service department for five years while owning a car I inherited from my mom who serviced her car there for a decade before me. MINI of STL's operational philosophy is s five years while owning a car I inherited from my mom who serviced her car there for a decade before me. MINI of STL's operational philosophy is steeped in transparency, service, and kindness. Everyone I've ever interacted w/ there is uniformly committed to providing the clearest, most transparent information re: service priorities re: my car, e.g., what I need to address first, and what I can wait to address later. I don't know how other car dealerships operate. Before owning my MINI, I serviced my Hondas at local garages. However, I have walked into massive regional dealerships that sell multiple makes and models. MINI of STL is a world apart from those impersonal, sales-driven superstores. At MINI, everything is calm, relaxed, and tailored toward customer satisfaction. MINI drivers exhibit high degrees of loyalty bc MINI caters to driver satisfaction in the cars they build all the way down to the dealerships that sell and service those cars! More

The customer service was top notch. I felt very comfortable with the entire process. I especially thought the video from the service provider was very helpful. I felt very comfortable with the entire process. I especially thought the video from the service provider was very helpful. More