Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
MINI of Fairfield County
Darien, CT
1,022 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,022 reviews
October 06, 2023
Service rep was outstanding! Saved me $300+ for services, because, unbeknownst to me my car still had one month left on its warranty. Also loved the video of my car repairs don Saved me $300+ for services, because, unbeknownst to me my car still had one month left on its warranty. Also loved the video of my car repairs done and needed. More
by Mancil1
Employees Worked With
Octavio Rodriguez
October 05, 2023
Extremely nice staff with no sales pressure. Very welcoming and willing to show you as many cars as you want. Our advisor Erik was excellent, honest, calm and knowledgeable. A very pleasant ex Very welcoming and willing to show you as many cars as you want. Our advisor Erik was excellent, honest, calm and knowledgeable. A very pleasant experience and I highly recommend Mini of Fairfield. More
by Mini man
Employees Worked With
October 03, 2023
Always fast and service advisor Cara Rizzo is ALWAYS courteous., efficient and very helpful. Her expertise and unwavering commitment.as a trusted advisor has always been helpful. courteous., efficient and very helpful. Her expertise and unwavering commitment.as a trusted advisor has always been helpful. More
by Allison Lola R
October 01, 2023
Great vehicle selection. All questions/issues during the purchase process were handled promptly. Easy to work with the salesperson. I would return. All questions/issues during the purchase process were handled promptly. Easy to work with the salesperson. I would return. More
by Rosewood23
Employees Worked With
September 25, 2023
Always excellent service. Questions are answered thoroughly and I trust their advice completely. I am never made to feel like I am being sold something that isn't completely n Questions are answered thoroughly and I trust their advice completely. I am never made to feel like I am being sold something that isn't completely nessesary and, as it happens, Mini's are so reliable and the warranty so comprehensive, I rarely need any out-of-pocket work. Service associates are absolutely wonderful. I drive a MINI but, I receive BMW service. More
by aprillegilmore
September 24, 2023
Working with sales and finance was made so easy because of the knowledge the employees had. Their training is exceptional! of the knowledge the employees had. Their training is exceptional! More
by deborah.brunson
September 23, 2023
Searched on line to find this exact car, which I found at mini of Fairfield County Thanks to Jeff for shepherding me thru the process mini of Fairfield County Thanks to Jeff for shepherding me thru the process More
by dean
September 20, 2023
The staff at the service desk treat customers as people and individuals They seem to be concerned about the cost to you not maximizing profits. and individuals They seem to be concerned about the cost to you not maximizing profits. More
by hurrah-genteel-0u
September 20, 2023
Jeff is super friendly and eager to help no matter how small our issue/question is. Very professional and knowledgeable, we look forward to be in touch with him about our new Countryman! small our issue/question is. Very professional and knowledgeable, we look forward to be in touch with him about our new Countryman! More
by Happy Customer
September 18, 2023
Jeff did an amazing job! The invisible manager did not negotiate and I felt could have showed him/herself. I did not like the documentation fee as I have never had to pay bef The invisible manager did not negotiate and I felt could have showed him/herself. I did not like the documentation fee as I have never had to pay before. Small things…. Love the car!!!!!! More
by Laureenschroeder
