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MINI of Fairfield County
Darien, CT
1,022 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,022 reviews
January 23, 2024
Erik and the team were amazing to work with. I love the car they put me into and took care of a minor damage that I overlooked after signed the contract. They did not have ti do anything but the I love the car they put me into and took care of a minor damage that I overlooked after signed the contract. They did not have ti do anything but they fixed it. Trust, great customer service and a great product. More
by Jvtaranto32
January 09, 2024
Difficult to get an appointment-waited more than a week & that’s w/o a loaner. Sky high prices & relentless upselling from Cara, the service writer. An oil change, front brake job, cabin micro filter, br that’s w/o a loaner. Sky high prices & relentless upselling from Cara, the service writer. An oil change, front brake job, cabin micro filter, brake fluid flush & coolant flush (the last 2 are of dubious merit) was $1963. This also included $189 for a “CBS system check”. Given that their labor rate on the invoice was $165, I was charged for 68 minutes for something that should take less than 10 minutes. I’m a former mechanic, so I actually know what I’m talking about. I won’t be back, an independent shop must be able to do better than this… More
by kennyr7
Employees Worked With
January 09, 2024
This dealership was great to work with. Jeffery made it a very positive experience. I did not feel pressured, and I felt Jeffery did his best to make car buying a pleasant experience. He al Jeffery made it a very positive experience. I did not feel pressured, and I felt Jeffery did his best to make car buying a pleasant experience. He also worked to give me the best deal that he could. More
by cemahone681
Employees Worked With
January 06, 2024
Everything was great! The dealership was very responsive. The car is perfect. The price reasonable. The dealership was very responsive. The car is perfect. The price reasonable. More
by CBrophy203
Employees Worked With
January 04, 2024
The minute we met Jeffery he made leasing our Mini a totally positive experience. He was knowledgeable, patient, respectful and friendly. He provided just enough information so I felt comfortable to dri totally positive experience. He was knowledgeable, patient, respectful and friendly. He provided just enough information so I felt comfortable to drive, without overwhelming me. This is my first Mini lease, and I'm looking forward to many more! Thanks Jeffery, LOVE my Mini! More
by sharfox06840
January 02, 2024
AMAZING COMMUNICATION AND SERVICE! !! JEFF WAS INCREDIBLE! THANK YOU SO MUCH!! SO EXCITED!!!!!! HAPPY NEW YEAR!! !! JEFF WAS INCREDIBLE! THANK YOU SO MUCH!! SO EXCITED!!!!!! HAPPY NEW YEAR!! More
by erikamuik
Employees Worked With
December 22, 2023
He is knowledgeable and friendly. (dog friendly too) We had a good experience throughout the entire process. (dog friendly too) We had a good experience throughout the entire process. More
by mrssabloff
Employees Worked With
December 22, 2023
just took my 2022 Clubman in for another free oil change. Spoke to Fabrizio, the great guy who sold me both of our MINIs. Service is on time and excellent. Polite employees, and the coffee is even good Spoke to Fabrizio, the great guy who sold me both of our MINIs. Service is on time and excellent. Polite employees, and the coffee is even good! More
by Rdd
December 21, 2023
Predictably excellent service from Octavio and Cara up front, to the service video provided by technician Matt. front, to the service video provided by technician Matt. More
by marshall
