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M'Lady Nissan

Crystal Lake, IL

Overview
Employees
Reviews
Vehicles
4.9
1,545 Reviews
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,545 reviews

May 28, 2026

They're always very friendly, courteous and helpful. They deliver what they promise, and the don't try to oversell you. More

by thomlamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Halabrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Marciciak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hoak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2026 -

M'Lady Nissan responded

Dear Thom, Thank you for sharing your experience with our service team at M'Lady Nissan! We're delighted to hear that Peter Halabrin, Ryan Marciciak, and Scott Hoak provided friendly, courteous, and helpful service throughout your visit. It’s especially rewarding to know that you felt no pressure and that our team delivered exactly what was promised. We truly appreciate your recommendation and your kind words about our transparency, communication, and workmanship. Thank you for trusting us with your Nissan service needs! If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 28, 2026

Everyone at the dealership was incredibly helpful and friendly from start to finish. They truly made me feel at ease and treated me just like family, making the whole experience completely stress-free! More

by Zorianna-i
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamil Zlahoda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2026 -

M'Lady Nissan responded

Dear Zorianna, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that Anthony Barbaro and the entire team made you feel comfortable and welcomed throughout the entire process. Treating our customers like family and providing a stress-free experience is exactly what we strive for. We truly appreciate your kind words and recommendation. Congratulations on your new Nissan, and thank you for choosing M'Lady Nissan! If you need any further assistance, please don't hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 27, 2026

Are a great people. . I’m so happy the bay my car . I’m have old the help an d need to bay my car . Tony is a great person and professional.tk More

by jessevicencio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2026 -

M'Lady Nissan responded

Dear Jesse, Thank you for sharing your experience at M'Lady Nissan! We’re so happy to hear that Anthony Barbaro was able to help you with your new car purchase and provide professional service throughout the process. Your kind words about Tony and our team truly mean a lot to us. We appreciate you choosing M'Lady Nissan, and we’re glad we could make your car-buying experience a positive one. If you need any further assistance, please don't hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 27, 2026

He was very helpful and personable while I was trying to purchase a vehicle.And it was a all around pleasant experience at this dealership. More

by michaelbarbaro69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 28, 2026 -

M'Lady Nissan responded

Dear Michael, Thank you for sharing your positive experience at M'Lady Nissan! We're thrilled to hear that Anthony Barbaro was helpful and personable while assisting you with your vehicle purchase. It’s great to know that your experience at our dealership was pleasant from start to finish. We truly appreciate your recommendation and thank you for choosing us for your Buick purchase! If you need any further assistance, please don't hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 26, 2026

This dealership was very helpful in finding what I was looking for. They were all super friendly and kind. Any questions you need, they will answer them! More

by benitoguzman14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

M'Lady Nissan responded

Dear Benito, Thank you for sharing your positive experience at M'Lady Nissan! We're delighted to hear that our team was very helpful in finding exactly what you were looking for and that everyone was friendly and kind throughout the process. It’s great to know that all of your questions were answered and that you felt supported every step of the way. We truly appreciate your recommendation and thank you for choosing M'Lady Nissan. Enjoy your new Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

I love this place! ! I have bought 3 cars and my 2 daughters and mom also. We trust Hugo the salesman and won’t go any where else. Hugo IS awesome!! More

by yrosado001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 22, 2026 -

M'Lady Nissan responded

Dear Yrosado001, Thank you for your continued loyalty to M'Lady Nissan! We’re incredibly grateful to hear that you and your family have purchased multiple vehicles from us over the years. It means so much to know that you trust Hugo and continue coming back because of the excellent service he provides. We’re thrilled to hear that Hugo has made such a positive impact on your car-buying experiences and that he continues to take great care of you and your family. Your recommendation and kind words truly mean the world to us! If you need any further assistance, please don't hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

Best Salesman EVER Very Helpful to me & my mother & our needs of a car. Definitely will recommend him to EVERYONE I know More

by tianawyatt1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 22, 2026 -

M'Lady Nissan responded

Dear Tiana, Thank you for sharing your amazing experience at M'Lady Nissan! We're thrilled to hear that Hugo was so helpful to you and your mother in finding the right vehicle for your needs. Your kind words and recommendation mean so much to us! We truly appreciate your support and are so glad Hugo provided you with such a positive car-buying experience. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

I had an amazing experience at M’Lady Nissan. The dealership is very clean, organized, and welcoming. All of the staff are incredibly friendly and professional. Especially Antony Barbaro — he More

by Anuu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 22, 2026 -

M'Lady Nissan responded

Dear Anuu, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that you found our dealership clean, organized, and welcoming, and that our team provided such friendly and professional service. We especially appreciate your kind words about Anthony Barbaro. It's fantastic to hear that he consistently delivers the best deals along with fast and efficient service while making the entire process smooth and stress-free. Knowing that you've purchased 3 vehicles from Anthony and have been 100% satisfied every time truly means a lot to us. Your loyalty and recommendation are greatly appreciated. If you need any further assistance, please don't hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

I was up from Mississippi , where I live, visiting family in the area and my friends and family have dealt with Hugo at M'Lady in the past and highly recommended him and yep, they were right , he knows his s More

by mstaben73.ms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 22, 2026 -

M'Lady Nissan responded

Dear mstaben73.ms, Thank you for sharing your wonderful experience at M'Lady Nissan! We're honored that your friends and family recommended Hugo, and we're thrilled to hear that he lived up to those expectations. It’s great to know that Hugo helped you find the right vehicle quickly and made the financing process simple and stress-free. We also appreciate your kind words about our friendly team and clean dealership. Earning the trust of customers visiting from out of state means a lot to us, and we’re so happy Hugo earned another satisfied customer! If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we look forward to seeing you again in the future! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

New building looks great, Same great service as always by Hugo strongly recommend him, takes time and explains everything. A++ More

by jmaya1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 22, 2026 -

M'Lady Nissan responded

Dear jmaya1986, Thank you for sharing your positive experience at M'Lady Nissan! We're so glad to hear that you love our new building and that Hugo continues to provide the same great service you’ve come to expect. It’s wonderful to know he took the time to explain everything and made your experience such a positive one. Your strong recommendation and A++ rating mean a lot to us! If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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