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M'Lady Nissan

Crystal Lake, IL

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Employees
Reviews
Vehicles
4.9
1,553 Reviews
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,553 reviews

October 24, 2026

⭐⭐⭐⭐⭐ I had a great experience at Milady Nissan, especially working with Hugo! He was incredibly helpful, patient, and professional throughout the entire process. He took the time to understand my n More

by alejandradominguezc1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2026 -

M'Lady Nissan responded

Dear Alejandra, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that Hugo Duran provided exceptional service and made your car-buying experience smooth, comfortable, and stress-free. Hugo takes great pride in understanding his customers' needs, answering their questions, and helping them find the perfect vehicle. His patience, professionalism, and dedication are exactly the qualities we value in our team, and we're fortunate to have him representing M'Lady Nissan. Your kind words, five-star review, and recommendation mean a great deal to us. We truly appreciate your trust in our dealership and are grateful you chose us for your new vehicle purchase! Enjoy your new Nissan, and we look forward to assisting you, your friends, and your family in the future! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

October 22, 2026

Buen servicio y buena atención a qui en malady Nissan y en espescial con Hugo Duran se los reconiendo More

by Carreraalejandro979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 23, 2026 -

M'Lady Nissan responded

Estimado Alejandro, ¡Muchas gracias por compartir su experiencia y por recomendar a M'Lady Nissan! Nos alegra saber que recibió un excelente servicio y una atención especial por parte de Hugo Durán. Nos enorgullece contar con personas como Hugo en nuestro equipo, dedicadas a brindar la mejor experiencia a nuestros clientes. Agradecemos sinceramente su confianza y preferencia. ¡Disfrute de su nuevo Nissan y esperamos verlo nuevamente en el futuro! Saludos cordiales, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

October 20, 2026

Came to M’Lady to buy my wife her new 26 Nissan pathfinder. Khoi helped my family especially my wife she love how he handle the show. Thank you. More

by Bounxone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamil Zlahoda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Westermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Severo Gonzaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hummel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khoi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2026 -

M'Lady Nissan responded

Dear Bounxone, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that Khoi Nguyen took great care of you and your family while helping your wife find her brand-new 2026 Nissan Pathfinder. It's especially rewarding to know that your wife enjoyed the experience and appreciated the way Khoi handled everything. Making our customers and their families feel comfortable, valued, and confident throughout the car-buying process is always our priority. We're proud to have Khoi on our team, and we'll be sure to share your kind words with him. Congratulations to your wife on her beautiful new Pathfinder! We truly appreciate your trust and business. Thank you for choosing M'Lady Nissan, and we look forward to assisting your family again in the future! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

October 03, 2026

AWSOME EXPERIENCE THE TEAM I WORKED WITH WERE THOUGHTFUL AND EFFICIENT. i WOULD DO IT AGAIN - IDID COME BACK TO WORK WITH HUGO DURAN AS I HAD A VERY PLEASANT EXPERIENCE BACK IN 2017 More

by ricogto70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Westermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hummel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2026 -

M'Lady Nissan responded

Dear ricogto70, Thank you for returning to M’Lady Nissan! We’re delighted that your experience with Hugo in 2017 brought you back and that Hugo, Drew, and Ryan made this purchase thoughtful and efficient. We’ll be sure to share your kind words with them! Enjoy your Nissan, and please don’t hesitate to reach out if you need any further assistance. Thank you for your continued trust in our team! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

September 26, 2026

Shane Mageland was amazing to work with! 100% couldn't recommend enough. He works hard for you More

by melissathornburg12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Mageland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

M'Lady Nissan responded

Dear Melissa, Thank you for sharing your experience! I’m glad Shane worked hard for you and made your visit a great one. I’ll be sure to pass along your kind words. We appreciate your recommendation and thank you for choosing M’Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

September 26, 2026

Shane Mageland was amazing to work with! 100% couldn't recommend enough for your next car purchase More

by jerrythornburgii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Mageland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

M'Lady Nissan responded

Dear Jerry, Thank you for sharing your experience! I’m glad Shane was great to work with during your purchase. Your recommendation means a lot to him and to our team. Thank you for choosing M’Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

September 26, 2026

Me atendió Hugo con el tienen a un excelente agente de ventas en el equipo, gracias porque el nos dio un excelente servicio. More

by Diana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

M'Lady Nissan responded

Estimada Diana: ¡Muchas gracias por compartir su experiencia! Nos alegra saber que Hugo Durán le brindó un excelente servicio. Le compartiré sus amables palabras. ¡Que disfrute mucho su Mazda y gracias por elegir M’Lady Nissan! Saludos cordiales, Kamil Zlahoda Gerente de Ventas M’Lady Nissan www.mlady.com

September 24, 2026

From sales to finance I had a trustworthy experience. Very happy with the this dealership. David, my salesperson, was patient, great listener and open. The dealership itself is so clean and shows t More

by AK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Arcibar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 25, 2026 -

M'Lady Nissan responded

Dear AK, Thank you for trusting M’Lady Nissan with your purchase. I’m glad David took the time to listen and that our sales and finance teams kept communication clear throughout your visit. I also appreciate your honest thoughts on the price and your kind words about the care our team puts into the dealership. We’re grateful you chose us. Please reach out if there’s anything we can help with as you enjoy your Nissan. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

September 05, 2026

Great people to work with . Super friendly and helpful. They will go beyond more to help you More

by Quinterobrandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Mageland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 07, 2026 -

M'Lady Nissan responded

Dear Brandon, Thank you for sharing your great experience at M'Lady Nissan! We're thrilled to hear that Shane Mageland and our team were friendly, helpful, and went above and beyond to assist you with your new Nissan purchase. Your recommendation means a lot to us, and we truly appreciate your business. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

September 04, 2026

Hola mi nombre es martín, y quería decirles que tienen un excelente trabajador Miguel palomino me dio un buen cervicio y me ayudo mucho quedé encantado con su trabajo More

by mcdpropainters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Palomino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 05, 2026 -

M'Lady Nissan responded

Estimado Martín, ¡Muchas gracias por compartir su excelente experiencia en M'Lady Nissan! Nos alegra mucho saber que Miguel Palomino le brindó un excelente servicio y le ayudó durante todo el proceso. Nos enorgullece saber que quedó encantado con su atención y trabajo. Si necesita cualquier otra asistencia, no dude en comunicarse con nosotros. ¡Gracias por elegir M'Lady Nissan y por sus amables palabras sobre Miguel! Saludos cordiales, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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