Lynnwood Honda

Lynnwood Honda advertised a 2009 certified pre-owned Honda Civic EX for a specific price on their website. When I tried to buy the car for the advertised price, they said that a third party had made a m Honda Civic EX for a specific price on their website. When I tried to buy the car for the advertised price, they said that a third party had made a mistake and refused to sell me the car for the sale price. The first time I tried to buy the car, used car manager Keith Hager said they had changed the ad on their website and would not sell it to me because I had not bought it the day before. Yet, when I found the same advertisement live on Edmunds.com, general sales manager Mike Popke still refused to sell me the car for the advertised price. On my first visit, Mr. Hager offered to sell me the car for $1,200 more than the advertised price without the certified pre-owned status. Even after sending multiple emails to Mr. Popke, Lynnwood Honda refused to honor the advertised price. I was extremely dissatisfied with my experience at Lynnwood Honda and would not recommend them to anyone. More

I have given this dealership the highest ratings possible for the absolutely outstanding experience I had in purchasing an auto from them. Without a doubt,Mark Baker and the rest of the st for the absolutely outstanding experience I had in purchasing an auto from them. Without a doubt,Mark Baker and the rest of the staff at Lynnwood Honda are the friendliest and most professional team in their field I've ever worked with.Having owned only Honda's for the last 33 years,this purchase was the most rewarding yet;An exceptional,smooth and satisfying afternoon with me in a great car as the result- I gladly recommend Lynnwood Honda for all of your Honda family needs. Sincerely, Nathan Paull More

We had gone to 3 dealerships prior to Lynnwood Honda and everyone said they could not work with us given our negative equity and get us at the payment we needed. Lynnwood Honda said they would make it work everyone said they could not work with us given our negative equity and get us at the payment we needed. Lynnwood Honda said they would make it work one way or another. They walked us through many lease options before we switched to new car options. They all took their time and were incredible friendly. We were there very late in the evening and no one rushed us to leave. Bobby Labor, by coincidence had sold us our Acura RDX at another dealership 3 years ago that we were now trying to trade in. It was so refreshing to work with the same person, who is so kind and caring about what we wanted. Our needs mattered, not just how much they could make. This is the best experience I have ever had a dealership and I have bought many cars. I will be a Lynnwood Honda customer forever. More

Great experience buying a Civic Si today. Vicky was extremely nice to deal with, competitive on price, and knowledgable. I'm excited to continue my relationship with them in the future. Seriously. They extremely nice to deal with, competitive on price, and knowledgable. I'm excited to continue my relationship with them in the future. Seriously. They were competitive in matching prices from other dealerships, and were incredibly transparent in the pricing of the car, and gave me a print out of exactly what their margins are and where they're spent. Everyone was accommodating and I was never left waiting or wondering what was going on. I also had the pleasure of speaking with Shain Patrick after the sale was complete. He was incredibly knowledgeable on warranties, financing options, what was best for my personal financial situation, telling me stories about other customers and their experiences. Most importantly, many of the folks I talked with around the dealership were "car people" themselves. I ran into Greg Ashlock on the way out, and he had awesome tips for me on optimizing my experience with the Civic Si, as he was an owner himself. Overall, great day at Lynwood Honda. More

John and Tracey were great to work with! They were both friendly, courteous and professional! They went out of their way to make sure all of our needs were met! I would highly recommend them! friendly, courteous and professional! They went out of their way to make sure all of our needs were met! I would highly recommend them! More

As a woman, I have never felt comfortable with the idea of purchasing a car from a dealership. I have always purchased used cars (and whenever possible avoided dealerships or arrived armed with a" negotia of purchasing a car from a dealership. I have always purchased used cars (and whenever possible avoided dealerships or arrived armed with a" negotiator"). Bobbie is a trusted friend of mine and I wanted a new Honda, so I decided to give it a try. I'm not sure I would have felt comfortable working with anyone else, however, as salespeople in the past have been a little too "high-pressure" for me. Buying a new car from Bobbie was a totally different experience. He is very professional--answering questions, providing crucial information to my decision making process and making the paperwork process relatively painless. There was no "game-playing" or hidden agenda. Thank you for that, Bobbie, because I love my little Honda. More

This is my second car that I purchased from Lynnwood Honda. I like the quality services provided by this dealership. I will definitely recommend Lynnwood Honda to my friends and colleagues who consider Honda. I like the quality services provided by this dealership. I will definitely recommend Lynnwood Honda to my friends and colleagues who consider purchasing vehicles. Keep up the good work! More

After visiting 3 dealers in the greater Seattle region -eastside, we were still debating between 2014 and 2013. All the dealers wanted you to come in and test drive their vehicles. This was fine but by -eastside, we were still debating between 2014 and 2013. All the dealers wanted you to come in and test drive their vehicles. This was fine but by the 3rd dealer we were exhausted of the test drives and the game for the "right" price. Having a well rounded idea of what we wanted, we decided to try negotiating by phone. Some agents did not even want to trouble themselves and insisted that we come in to do the whole 9 yards - Bellevue Honda should really learn to listen to what the customer wants. Lynnwood Honda (LH) was our last stop. My wife did not even want to visit another dealer. I took off extra time during lunch time and went in to see their stock. Unfortunately, Danny, whom I have been corresponding with was off that day. They did not have the Ex-L that we wanted but they did have the color. What surprised me was that unlike the other dealers who did not want to budge from the MSRP of the 2014, LH was willing to, and on the Touring model that they just received - it was not detailed or programmed. After 2 hours, comparing the 2013 versus 2014 Touring and getting a firm but fair price on the 2014, I contacted my wife. She was willing to come in after work to look it over. This was the final stop for her. We both appreciated the lack of "high pressure" sales from LH. The timing was horrible since she had enough time to look over the Odyssey before picking up the family. We had discussed further to return that night around 7pm. I did not get home till 8pm. We were still debating between the 2013 and 2014, so we decided to swing by LH. Just past 8:40pm, we arrived and was helped by Lawrence. On the way over, my wife stated that in NO way would they help us being so close to closing time. Lawrence proved her wrong. He was both attentive and helpful without any pressure. Leaning towards the 2013 because of price and financing, we asked Lawrence for his honest opinion of which would he picked. Keep in mind, we were past closing time at 9pm. Lawrence was kind enough to bring out the detailed 2014 so that my wife can compare the two side by side. What sold my wife to the 2013 was that Tom was willing to meet half way on the additional reduced asking price. By 10pm we finally decided on the 2013. What impressed me the most was pure customer service. Lawrence, Tom, and Shane were willing to stay late to help us with this deal. Heck the cleaning staff left before we did at 11:30pm with our new vehicle. In no way did we feel pressured. In fact, I felt both appreciated and sad that I kept them away from their families. Name a dealer with such an outstanding team who is willing to go out of their way for their customer(s) - that would be LH. I have only met one sales person, who unfortunately no long works at Lexus of Bellevue, with such high caliber service orientation. This was our first purchase through LH and definitely won't be our last! More

Great experience all around! We loved Tracy, she was very knowledgeable, thorough, enthusiastic and very genuine. We love our new car too, we really did our research and believe we found the best car out th knowledgeable, thorough, enthusiastic and very genuine. We love our new car too, we really did our research and believe we found the best car out there for the price! More

I had a nice experience at Honda of Lynwood. I knew what I wanted to purchase and moved through the process fairly quickly. Mark Baker was direct and to the point. I got a great car and he was pleasant and I wanted to purchase and moved through the process fairly quickly. Mark Baker was direct and to the point. I got a great car and he was pleasant and helpful. More