Lynnwood Honda

We arrived at 10:45 am. Mark Baker took time to listen to us and our needs, and he then introduced us to the Pilot 4WD EX-L. During the test drive we knew that this selection was the one to best meet ou to us and our needs, and he then introduced us to the Pilot 4WD EX-L. During the test drive we knew that this selection was the one to best meet our needs. As we live just a short distance from Lynnwood Honda we wanted to test drive the Pilot to our residence to make sure it would fit in our single car garage. Mark was most accommodating. Mark's thorough knowledge of the Honda Pilot was most impressive and helpful. During our purchase, Mark showed us how to pair our cell phones to the car and how to use the Entertainment System which were features that we were not familiar with. Mark introduced us to the second floor customer service lounge, the service center, and the service manager. A lot of engineering and thought has been done to provide such a nice facility. Mark took the time to make sure that we were happy with our purchase. More

I first have to say that purchasing a car is one of the more stressful things we (husband & wife) can do as a couple. Dealing with Joe and Tracy at Lynnwood Honda this was just not the case. We meet Joe f more stressful things we (husband & wife) can do as a couple. Dealing with Joe and Tracy at Lynnwood Honda this was just not the case. We meet Joe first a couple weekends ago and he was professional and friendly and let us take the car out for a drive. We had to leave as we had a previous scheduled appointment. I went back on the following Friday and worked out a prospective deal with Joe (pending my wife’s approval), very easy and painless. Now to convince the wife… I once again left (without the car) and went home to talk over the car situation. Since we live a fair distance from the dealership it took us a few days to get back in. I found Joe (who was busy with customers) and explained that we wanted to test drive a different model. “No problem, go find the one you want to drive, and I’ll be out in a few minutes” was Joe’s reply. Joe came out and checked in with us as we walked around, but since he was still busy he introduced us to Tracy. She was very knowledgeable on the models we were looking at and when we found the one we wanted to drive, she quickly retrieved the keys and license plate. Quick test drive and back to the desks to see what kind of a deal we could make. Tracy, like Joe was very professional and friendly… Never pushy or making us feel that this was the “best deal” or other little tricks we have dealt with in the past. No sending in the closer… Nothing! So to make this story a bit longer, we actually walked away with two new cars that night from Lynnwood Honda. They gave us fair trade on or car, and best of all no hard feelings as we drove away from the dealership in “OUR BRAND NEW CARS!” More

Lynnwood Honda was our first stop when shopping for a used car. (I believe) Tracy first assisted us, let us test drive a car, and simply let us walk out of the door without a hassle. We visited another used car. (I believe) Tracy first assisted us, let us test drive a car, and simply let us walk out of the door without a hassle. We visited another dealership nearby, but as soon as we pulled onto the dealer lot, I told my husband that I wanted to leave. The salesmen were perched outside, waiting to pounce on their next prey. It was the same "high-pressure-make-you-wait-forever-until-you-wear-out-with-frustration" type of approach and I wanted to get out of there, even if the price was good. After stopping at one more dealership, we returned gladly to Lynnwood Honda, where Boyce Goff helped us. Boyce was friendly and genuine. The barginning process (if you could even call it that) was simple, laid-back, forthright, quick and friendly. In no time at all we had agreed upon a price. I sensed no deceptive techniques such as flattery and over-politeness. The whole process could be summed up succinctly in few words: genuinely friendly and no pressure. Lynnwood Honda is the only car dealership that I would consider again. I have never encountered a dealership that conducts business the way they do (and we even purchased a used car!) I would HIGHLY recommend Tracy, Boyce, and Lynnwood Honda to everyone. More

My boyfriend and I drove into Lynnwood Honda just to look. We were almost instantly introduced to Martin Samuels and explained that we were just looking since I don't commute and we didn't have a huge b look. We were almost instantly introduced to Martin Samuels and explained that we were just looking since I don't commute and we didn't have a huge budget. There was no pressure at all and he was so very helpful with our questions. We ended up test driving a used Accord and I fell in love with it. I was able to drive it on the freeway, highway and side streets. From there we went inside to talk business. I have never purchased a car before and had no idea that it was such a lengthy process, but Martin made it as painless as could be. I would definitely recommend Lynnwood Honda to anyone and most certainly Martin Samuels. Thank you guys! More

Absolutely the very best dealer in the Pacific Northwest. Beautiful, clean showroom; immaculate customer waiting area; well-designed lot. The staff is both friendly and helpful. Mark Baker demonstrates th Beautiful, clean showroom; immaculate customer waiting area; well-designed lot. The staff is both friendly and helpful. Mark Baker demonstrates the very best qualities of the consummate sales professional. He listened intently to my wife's and my needs. He then presented the car to us masterfully, focusing on the features that mattered most to us. He compared the cars we were looking at truthfully (Honda CR-V and Subaru Forester) and gave us the pros and cons of each. He and the sales manager at Lynnwood Honda gave us a very fair offer for our trade-in. They even gave us an itemized list of the reconditioning costs that they would need to pay before they resold it. They offered us a price on the car that was exceedingly reasonable: above their invoice cost but well-below MSRP. The deal was just too good to pass up. When he took delivery of our car, Mark took pains to carefully demonstrate the operation of our CR-V. He set-up our phones with our car for us and showed us how to make calls through the stereo system. He patiently answered my wife's questions about setting up LATCH, maximizing our fuel economy, and how to drop down the back seats. He made sure that we had his business card to call him if we had any questions. We have consciously chosen Lynnwood Honda to be our "car guys." In particular, we will buy all of our cars from Mark. More

We took our FIT in for the First Service appointment. We chose Lynnwood Honda due to the Outstanding service we have received in the past. Prompt and friendly service. This is why we keep coming back! chose Lynnwood Honda due to the Outstanding service we have received in the past. Prompt and friendly service. This is why we keep coming back! More

This is an excellant dealership with many great employees. We are so happy to have a new vehicle. This is our very first brand new car and we'er glad to make it a CR-V. employees. We are so happy to have a new vehicle. This is our very first brand new car and we'er glad to make it a CR-V. More

Purchased a new Accord this past Monday. Mark Baker was terrific in every respect, a stand-up guy. No high pressure, gives you room to think...appreciated his approach very, very much. At this point we int terrific in every respect, a stand-up guy. No high pressure, gives you room to think...appreciated his approach very, very much. At this point we intend to be loyal customers. And, _love_ the car! More

Was very pleased with my experience at Lynnwood Honda. Got a great price off the bat. No car dealer tricks, pressure or games. They were straightforward and above board. Drove my new car home today and am Got a great price off the bat. No car dealer tricks, pressure or games. They were straightforward and above board. Drove my new car home today and am delighted! More

Liked the no pressure sales method. I test drove the specific car (make, model, color, features) I liked twice and shopped around a lot. I wanted a dealership where everyone made me feel comfortable so specific car (make, model, color, features) I liked twice and shopped around a lot. I wanted a dealership where everyone made me feel comfortable so that I could go back for Service after I bought the car. This is definitely the best dealership I have been to in the greater Seattle area. I'm really excited about my Honda Fit! More