Lynnwood Honda

Mark Baker's approach was not like any other sales people we met. He was not pushy and was friendly and laid back. We appreciated his style and he took care of us very well. We highly recommend him! O people we met. He was not pushy and was friendly and laid back. We appreciated his style and he took care of us very well. We highly recommend him! Only thing we regret is that he did not play trumpet for us when we bought a car!!! More

i am a 65 year old curmudgeon who has bought a car every 5 years for the last 50 years. my experience with Beth Daniels was the only time i have ever dealt with a car salesperson that the experience was ple 5 years for the last 50 years. my experience with Beth Daniels was the only time i have ever dealt with a car salesperson that the experience was pleasant. when i buy a car i research every vehicle i can afford for months before i purchase. i usually know more about the car and the going prices than the salesperson. i walked out of the local ford dealership and was asked by the salesman at wilder honda to deal with someone else after i caught both of them flat out lying to me and called them on it. my experience with beth daniels was totally different. straightforward, honest, no xx. a fair price right off the get-go. no pressure or hype. she contacted me after i inquired about a particular car in their inventory over the internet. she called me and quoted me a price and gave me a valuation of my trade in using my opinion of condition and mileage as a basis of the offer. right away the amounts were acceptable, fair and had a combined difference of over $3000 from what i was quoted as the first offer by two other dealers on the exact same car. i accepted her first offer over the phone and arranged for her to come in on her day off to meet me. i drove literally through the snow, over 100 miles, and had to take a ferry to go to this dealership when the local honda dealer was 10 miles away. i was geared up for a fight because i couldn't believe they were actually selling a car like an adult. i expected last minute nonsense like i have experienced in the past with other dealers. when i got there NOTHING changed. she met me there on her day off with her perfect child and walked me through the process. in and out in about 90 minutes. the deal was as described and was sweetened a little with accessory credits we decided on. there was no quibbling about the condition of my trade in or any other aspect of the price.could i have got a better deal? maybe. you never really know with how cars are sold, but i got a fair deal. could i have got the same from my local dealer? again maybe, after hours of negotiation, arguing, running back and forth to the phantom decision maker, and raising my blood pressure. i'd rather do it this way. i have added beth daniels to my car contacts and will go to her first, if i live long enough to buy another car! More

We had a great experience working with Bob in buying our new car. He made the whole process easy from beginning to end. He explained everything, each step of the way. A very pleasant, satisfying experien new car. He made the whole process easy from beginning to end. He explained everything, each step of the way. A very pleasant, satisfying experience. Thanks Bob! More

Generally awful service and extremely different experience. Unprofessional staff. Hope that business owners get this information and make some improvements. Below just few facts for your considerat experience. Unprofessional staff. Hope that business owners get this information and make some improvements. Below just few facts for your consideration. - No calls back after leaving voice mails - Promised that diagnostic takes 2 and half hours maximum. Actual time was 5+ hours - During check in, service adviser validated some "squeal" sound from engine. A bit late, after diagnostic the same service adviser said: "there is no noise and engine sounds perfect. - Promised to call me if service will be longer then 2.5 hours but I even didn't receive a call back after leaving voice mail - Shuttle was delayed on more than half an hour. It was scheduled and confirmed 3 hours prior. Distance between my location and Honda Lynnwood - just few (2-3) miles. - Free with any services “car wash and interior vacuum” this time even wasn't proposed - No one accepted their mistake and said "sorry" - When I got my car back there was the same noise as one day ago. I even asked Service Manager to verify it together. Then, he confirmed some "squeal" sound and suggested that it's because of aftermarket serpentine belt. So I didn't receive any diagnostic: checking alignment of serpentine belt and wobbling pulleys, etc., spent a lot of time (4 working days after the first call), $60 and as result got a piece of paper "don't worry - be happy" with the same non diagnosed issues. Thanks for your attention. p.s. after just verification of the problem existence (not diagnostics), got offer to replace a serpentine belt and see - will it be helpful or not. More

Our experience at Lynnwood Honda was great! Bobby Labor and Randy in the financing department were fantastic to work with and made the purchasing experience go quickly and smoothly. In fact, everyone on th and Randy in the financing department were fantastic to work with and made the purchasing experience go quickly and smoothly. In fact, everyone on the staff was very friendly and helpful. We're very much enjoying our new Honda Fit! More

Mr Baker was the only sales person I worked with until I had to sign the final papers. He understood the kind of car I was looking to buy and spent time with me on 4 occasions until I made up my mind. He di had to sign the final papers. He understood the kind of car I was looking to buy and spent time with me on 4 occasions until I made up my mind. He did not push me into making a decision but gave me all the information I requested without any hassle. All the information given to me by Mr. Baker was accurate and when he didn't know an answer he made sure I received an accurate answer no matter how much time it took. He had a very easy going personality which made the car buying process pleasant. I would definitely recommend him to anyone wanting to buy a car. More

This is my first experience with a dealership, I usually buy from a personal owner. The service was super friendly when I got my remote installed for my Honda Fit so I decided to come back. I knew what I wa buy from a personal owner. The service was super friendly when I got my remote installed for my Honda Fit so I decided to come back. I knew what I was looking for and found exactly what I wanted on the lot, a used Honda Odyssey. I worked with Mark Baker and he made me feel at ease right away. The test drive was great, he knew where to go in the neighborhood to test out the turns and speeds. When it came to pricing, there was no hem and hawing. Mark brought down the price for me that I felt was very fair. I forgot the other salesman's name, but the man who gets the final say on the price came out to talk with me as well. No one hid behind a door to decide the final numbers, everyone was upfront. I appreciate that feeling of honesty from a dealership. Yes, they have to make a profit, that's how they make a living. However, the sale I got was definitely a steal and the whole experience was comfortable. I never felt like I had to play mind games for the price I got. More

From the first moment we were looking at the new HONDA ACCORD COUPE in the lot out came Danny Hook he was super nice had all the info we needed on the car. The test drive was great as well. Then we walk i ACCORD COUPE in the lot out came Danny Hook he was super nice had all the info we needed on the car. The test drive was great as well. Then we walk into the showroom floor and Danny showed us a hot HONDA ACCORD 2 door EXL V6NV 2014...it was all tricked out ...air dam, spoilers, and that beautiful color "still night". We knew we were in trouble when we saw it and the next day we drove it and bought it! The Honda is sleek,sexy, and just plain beautiful with everything you can possibly want on it and in it. Danny was a super nice guy it truly was the most pleasant experience we have ever had buying a car. On a sclae of 1-10 Danny was a 12. We also had alot of things in common with Danny our singer and guitar star...ROCK ON DANNY! The staff manager and all other employees were very friendly and nice too. I know we will have many years of joy with our Honda. We will be back!!!! Julie and Tom Dunlap More

We were really impressed by the inventory of Certified Used Hondas @ Lynwood Honda. The Service was great. Lawrence's laid back pressure free approach went a long way with me. Used Hondas @ Lynwood Honda. The Service was great. Lawrence's laid back pressure free approach went a long way with me. More

Best dealership I have had the pleasure to work with. Tracy is outsanding! She is beyond helpful and allowed us to buy our Honda Pilot with as much ease as possible. Tracy is outsanding! She is beyond helpful and allowed us to buy our Honda Pilot with as much ease as possible. More