Lynnwood Honda

Lawrence is the BEST person to purchase a car from EVER! I walked onto the dealership and with-in a few minutes of telling Lawernce what we were looking for, he took us to exactly what we were asking for. He I walked onto the dealership and with-in a few minutes of telling Lawernce what we were looking for, he took us to exactly what we were asking for. He didn't try to get us into anything that was less than exactly what we wanted. The car we wanted hadn't even gone through the amazing Honda inspection so Lawrence set us up with an loaner while the car was worked on and detailed. He took extreme care in making sure our used car was in top shape before we drove it off the lot. There was not one moment that I felt we weren't getting the absolute best - top of the line care. It is now three months later and we are still completely happy with the car. I can honestly say I have never had such a good car buying experience! Lawernce keeps it light and genuinely cares about what you are interested in. Warning: you might find yourself wanting to invite him over for dinner by the time you are done :) More

Buying a CR-V My husband and I decided it was time replace our old Acura with a Honda CR-V. Since we hate dickering with car salesmen, we also decided to buy our n My husband and I decided it was time replace our old Acura with a Honda CR-V. Since we hate dickering with car salesmen, we also decided to buy our new vehicle through the Costco Auto Program. Costco referred us to Lynnwood Honda, where we met Mark Baker. Mark listened to our questions and concerns very patiently, before helping us choose exactly the right vehicle. He then showed us the Costco price list. There was no game-playing or pressure to buy expensive add-ons. We were presented with various options, but we were encouraged to make decisions based on our real needs. Mark was friendly and patient, as was the sales manager, Tom Dunning. The whole buying experience was very positive. We came home with a new CR-V EXL......and we have no buyers' remorse! More

Tracy Robbins was one of the best sales person I have ever dealt with. I have bought and leased many vehicles in my life and communicated to Tracy upfront that I prefer to do everything via e-mail and/e ever dealt with. I have bought and leased many vehicles in my life and communicated to Tracy upfront that I prefer to do everything via e-mail and/ext and Tracy went out of her way to make sure this happened. This is the first time I have bought a Honda and also the first time I bought a car on the West Coast and the experience was great. I would recommend Tracy to anyone in the market for a vehicle. She went over all the options in the vehicle and even assisted my wife with preprogramming all the setting in the vehicle before we left the dealership. Sure it took longer than I wanted to spend at a dealership on a Saturday, but it was worth it in the end. If the next vehicle I buy (which I am now considering getting rid of my Camry) is a Honda I would go back to Lynnwood Honda and deal directly with Tracy only. Their finance person was great as well. Took roughly 6 minutes to get all paperwork completed, however I did not have a trade in which I am sure would have been more of a hassle and take much longer. Great job Tracy and thank you very much. I would rate Tracy and Lynnwood Honda 5 stars at least on the purchase. We have only had the vehicle for 2 days, so we will see quality as the time passes on. I saw their commercial on TV while watching the Seattle Mariners. Scott from North Bend, WA More

2014 Honda EXL Thank you Danny Hook for all your help & patience assisting us purchase the 2014 Honda EXL! By all means, it was a great experience and we are enjoyin Thank you Danny Hook for all your help & patience assisting us purchase the 2014 Honda EXL! By all means, it was a great experience and we are enjoying our new vehicle. More

Go there with your husband, especially if you are an asian woman. Otherwise they will smile at you, bring a tool box pretending checking for you, and sell you a wheel unlock without any explanation – ya asian woman. Otherwise they will smile at you, bring a tool box pretending checking for you, and sell you a wheel unlock without any explanation – yah, the only set matches to your wheel has to be custom ordered so the one you just bought won’t work. But they want to make money from you since you walk into their door. When you return they will smile at you say “oh you have the bolts that included in this set”. Yah I still have to break the lock and, what about the wheel unlocks on other 3 wheels on my car? That’s what I encountered today. Yah, they had a nice attitude, brought a box tried every unlock pieces in the toolbox, then just wrote down whatever a part number feels like to be, collecting the money and You Go! It was not until I came back from the tire technician they smiled at me again: “you have to special order and it takes two weeks”. Why didn’t they explain it to me in the first place? They still smile at you – “Got Ya”. What if my car died on the road because of a flat tire? I don’t have to say further more. This is not the traditional American customer service attitude. This is un-spoken discrimination to woman and non-Caucasian, a small percentage yet the discrimination is there. More

Mark Baker is the epitome of a car salesman. Mark is the perfect example of what every car salesman should be. Mark took the time to explain the vehicle features and the purchase process in detail. All perfect example of what every car salesman should be. Mark took the time to explain the vehicle features and the purchase process in detail. Allowing me to ask many MANY questions over the course of the 3 visits I had with him at the dealership. It is obvious that Mark has exceptional knowledge of the Honda CR-W EX-L and answered all of my questions with confidence - and didn’t even mind if I asked the same questions more than once. Mark made my purchase of the Honda CR-V an easy decision, by treating me with respect and taking the time to make me feel like a valued customer. Mark’s choice to toss in personal aspects of life helped to make me feel at ease, talking about the Honda Company, how he personally owns Honda vehicles and even sharing about the 1981 Honda sitting in the show room. The very same Civic and year that I purchased my first Honda. I’m very happy with my purchase and the exceptional customer service Mark provided. Thank you, Marti Montgomery More

My son and I had a very pleasant experience buying a new car from Lynnwood Honda. Bob helped us find the right car for me. He was knowledgeable, treated us fairly, and was very honest in answering our quest car from Lynnwood Honda. Bob helped us find the right car for me. He was knowledgeable, treated us fairly, and was very honest in answering our questions. My son is very pleased with the car and the price. I don't think he was expecting to have it all go so smoothly! Both Martin and Glenn in the service department were very friendly and helpful as well. I do recommend Lynnwood Honda! Phrona Beeninga More

This was the best experience I have ever had. We have purchased at least 10 plus cars over the last 25 years and this was, by far, the best experience. They were kind, friendly and gracious. I would hig purchased at least 10 plus cars over the last 25 years and this was, by far, the best experience. They were kind, friendly and gracious. I would highly recommend them to everyone. More

I traded in a used car and bought a new Honda Odyssey in under 2 hours, after an initial visit of about 15 minutes and a couple of emails regarding details on the buy and sell sides of the deal. I have bou under 2 hours, after an initial visit of about 15 minutes and a couple of emails regarding details on the buy and sell sides of the deal. I have bought new cars from Subaru and Acura previously and neither experience even came close to my experience with Joe Burgos at Lynnwood Honda. If everybody was like working with Joe Burgos at Lynnwood Honda, car dealers wouldn't have the reputation they have. More

Beth Daniels is an outstanding saleswoman. We purchased a new CRV from her at Lynnwood Honda and the entire process was flawless. Beth is honest, competent, personable and very importantly, she is knowled a new CRV from her at Lynnwood Honda and the entire process was flawless. Beth is honest, competent, personable and very importantly, she is knowledgable of her inventory and product. She is wonderful to work with. We agreed upon a price on the internet. Once we arrived at the dealership, she honored that exact price and walked us through the process effortlessly. She clearly explained each step of the purchase process and was our total advocate along the way. Tom Dunning, finance department, was also wonderful to work with and he, too, explained the purchase and trade-in agreement and figures with complete knowledge. We have bought many cars and this, by far, was the best "car-buying" experience that we have ever had. Thank you, Beth and Lynnwood Honda!! Beth, you are great! More