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Luther Park Place Motor Cars
Rochester, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Sales and finance were helpful and good. Went to drive away in my car and it turned out service hadn’t even inspected it. They had the car a week with no communication despite my inquiries. Went to drive away in my car and it turned out service hadn’t even inspected it. They had the car a week with no communication despite my inquiries. I had to go there twice to find out about MY car. To this day, not sure what they did. Your VW service department is awful. I won’t be back. More
Had an excellent experience at Luther Park Place! ! Everyone was professional and friendly and I could tell they worked to get me the best deal possible for my car! Never in a rush to get you out the ! Everyone was professional and friendly and I could tell they worked to get me the best deal possible for my car! Never in a rush to get you out the door and everyone goes the extra mile. Especially impressed with Aaron Bianchi for taking the time to get us through the financing part explaining each step with ease and being patient throughout the process making sure we walked away happy! More
Great and friendly service and a superb selection of vehicles. Brayan was great to work with, friendly and knowledgable. vehicles. Brayan was great to work with, friendly and knowledgable. More
Initial valuations for trade-in are systematically low. Communication is sluggish specially email based one. As someone who had many VW Cars there was no loyalty incentives offered or discussesd. They are Communication is sluggish specially email based one. As someone who had many VW Cars there was no loyalty incentives offered or discussesd. They are part of the costco auto program but very resistant to sharing or even discussing costco pricing... Not sure why. The good; New dealership building is nice and clean. The service department is excellent and very customer oriented, it is actually the best part of this dealership. More
Paul did a wonderful job showing the details of the car. Financial paperwork was cumbersome with some of the info they required and getting sold on wax jobs and warranties was painful. Financial paperwork was cumbersome with some of the info they required and getting sold on wax jobs and warranties was painful. More
Karl Schmidt was our Sales Consultant and Kate arranged all the financial paperwork. They both were amazing to work with and I highly recommend Luther Auto. Karl was our first point of contact. He coordina all the financial paperwork. They both were amazing to work with and I highly recommend Luther Auto. Karl was our first point of contact. He coordinated our test drive and all steps along the way, and he followed up even after the purchase was done to make sure everything was going well. More
It was a pleasure to work with Cole Kundert. He was professional, knowledgeable, and helpful. I will recommend him to my friends. I'm happy that this dealership is available in my community. He was professional, knowledgeable, and helpful. I will recommend him to my friends. I'm happy that this dealership is available in my community. More
Overall good experience but there was poor communication about a car that was in production. We then had a good experience once it arrived. about a car that was in production. We then had a good experience once it arrived. More
The best new car buying experience I have ever had. Karl Schmidt helped me navigate through all of my concerns and questions. I am a very happy happy customer and will definitely buy my next car from K Karl Schmidt helped me navigate through all of my concerns and questions. I am a very happy happy customer and will definitely buy my next car from Karl. Best trade and best pricing! More
We were very happy with our experience, they were friendly and made the process easy. We will definitely continue our future business with Park Place. friendly and made the process easy. We will definitely continue our future business with Park Place. More