
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Fake service after two times visit,how can you go back for fluid check after just a week of service? for fluid check after just a week of service? More
Victor was so very great in dealing with! Very sociable, pleasant, caring and helpful! I would definitely recommend him! Love my vehicle! The only and I mean ONLY draw back was asking the dea Very sociable, pleasant, caring and helpful! I would definitely recommend him! Love my vehicle! The only and I mean ONLY draw back was asking the dealer to replace the rear drivers side tail light as it leaks water inside of it so when you lift the tail gate water runs out of the light through the bottom of the trail gate. A suggestion was made to drill a small hole in the bottom of the light but that still won't keep water from filling up inside the light. Also I shouldn't have to drill a hole into a $26,000 vehicle in which i paid asking price. Just wanted it replaced but upper management wouldn't. I found that disappointing to say the least considering the price I paid. And to replace the light was under a $100. More
I am pleased with my vehicle. No new vehicles available, sales person whom I didn't resonate with, finance that I am not sure wasn't the best option (no discussion with buyer as t No new vehicles available, sales person whom I didn't resonate with, finance that I am not sure wasn't the best option (no discussion with buyer as to why Honda Credit was selected for financing), and an issue with my used vehicle between Luther dealerships. Lack of recognition of purchasing 7+ vehicles with Luther. More
Pleased with maintenance and the recommended service. Spent much more than expected. Good customer service. Clean facility. Appreciated the water and drinks. Spent much more than expected. Good customer service. Clean facility. Appreciated the water and drinks. More
John was super helpful and knowledgeable and provided great customer service. Didn’t make any unnecessary service recommendations. My only complaint is that if your car is being worked on and your servic great customer service. Didn’t make any unnecessary service recommendations. My only complaint is that if your car is being worked on and your service rep is out when your car completes, nobody takes over that communication and it’s left to you to track everything down and see where it’s at. More