Luther Brookdale Honda

I called back for Alana to comment on the work that I had done that day and she never returned my call. The mechanic that put a new tire on my car took the donut and just threw it in the trunk of the car ins done that day and she never returned my call. The mechanic that put a new tire on my car took the donut and just threw it in the trunk of the car instead of putting it in the well that it belonged. More

Excellent service. Friendly and honest, at least that's my gut instinct. Honesty with information and being helpful with best repair options are at the TOP of my list . Friendly and honest, at least that's my gut instinct. Honesty with information and being helpful with best repair options are at the TOP of my list . More

Excellent service! This is the dealership we purchased our Honda Pilot and where we have been getting the recommended periodic service since then. This is the dealership we purchased our Honda Pilot and where we have been getting the recommended periodic service since then. More

The recall process was easy. They fixed it, updated me and answered all of my questions. Thanks! They fixed it, updated me and answered all of my questions. Thanks! More

Efficient, concise and clean environment, with a smile friendly atmosphere. Awesome experience and thanks for the service. friendly atmosphere. Awesome experience and thanks for the service. More

We are always helped the minute we walk in the door. People often ask if we need anything or are willing to answer any questions we have. It’s clean & comfortable. People often ask if we need anything or are willing to answer any questions we have. It’s clean & comfortable. More

There are now oil foot prints on my drivers side floor mat. I also have oil drips on the hood of my vehicle. Very poor job and I doubt I will be back for any future oil changes. mat. I also have oil drips on the hood of my vehicle. Very poor job and I doubt I will be back for any future oil changes. More

Love it, and that is enough said. Anything more would be superfluous and redundant. The end Anything more would be superfluous and redundant. The end More

I called to schedule my appointment to replace a small plastic piece. I arrived at the appointment, waited an hour, and was told the part is not in stock. I received an invoice for $0. 10 days later, the plastic piece. I arrived at the appointment, waited an hour, and was told the part is not in stock. I received an invoice for $0. 10 days later, the part was in. I scheduled an appointment and was told it could take up to two hours, which makes me wonder why I need an appointment to replace a a piece of plastic that is smaller than a coaster. Sensing my frustration on this second visit, I was then informed the cost would be $170. I declined and left. Why was I allowed to make an appointment to replace a part when the part is not available? I was surprised the part was not covered by a warranty and was not told I would have to pay until the second visit. I found the consultant Cy to be smug. He cared little about my personal time, and instead showed me files of other cars that need to be serviced. More

No problems. No surprises. Cy was prompt. Can’t think of much more to say. No surprises. Cy was prompt. Can’t think of much more to say. More