Luther Brookdale Honda

My technician Chad was OUSTANDING. I also interacted with Ashley, who was wonderful. I was updated throughout the service, both in-person and by text. He made some excellent suggestions regarding how with Ashley, who was wonderful. I was updated throughout the service, both in-person and by text. He made some excellent suggestions regarding how to maintain my vehicle and what is necessary. I got lots of work done in the nice lounge (and enjoyed coffee) while my vehicle was taken care of. Great work Chad. More

Customer service and the efficiency of vehicle service leaves me feeling very confident in their care. I have had services with Luther Brookdale many times and will continue to go back! leaves me feeling very confident in their care. I have had services with Luther Brookdale many times and will continue to go back! More

The customer service is not professional or clear. I waited over 3 hours in two different occasion for a problem that is still not fixed. I left it for over a week a third time and the problem is still waited over 3 hours in two different occasion for a problem that is still not fixed. I left it for over a week a third time and the problem is still not fixed. More

I had to wait longer than expected for the service to be completed, but the service personnel were very helpful. completed, but the service personnel were very helpful. More

I recently had to reach out to Dana in the parts department for help finding a part for my daughter's 2014 Honda. This guy went out of his way to make my experience exceptional. You're lucky to ha department for help finding a part for my daughter's 2014 Honda. This guy went out of his way to make my experience exceptional. You're lucky to have a guy that cares so much for your customers! More

I was unable to get my car to start and they told me that they wouldn't have time until Monday to look at it. They called me the next day (Saturday) to tell me that they found nothing wrong. I will admit t they wouldn't have time until Monday to look at it. They called me the next day (Saturday) to tell me that they found nothing wrong. I will admit that later that day realized that when I was trying to start it, my foot was on the gas and not the brake. More

Very professional but friendly. Never feel like they are trying to find something wrong to up sell me trying to find something wrong to up sell me More

Was very helpful and friendly to work with! It was a fast and easy process and easy process More

Whole facility very clean and comfortable. Waiting room was super with all the perks a customer could want. personell was very knowledgeable about the vehicles. was super with all the perks a customer could want. personell was very knowledgeable about the vehicles. More

My experience with Brookdale Honda was very positive. They performed the exact service that I asked for. They did it in a speedy manner. The gentleman I spoke with was knowledgeable, respectful, and good They performed the exact service that I asked for. They did it in a speedy manner. The gentleman I spoke with was knowledgeable, respectful, and good at explaining what work they did. More