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Lugoff Ford

Lugoff, SC

4.4
697 Reviews

979 US-1

Lugoff, SC

29078

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697 Reviews of Lugoff Ford

November 13, 2012

I'm 65 years old , I hate to go to dealer ships and buy cars or trucks. However this time wa different. I had an appointment and it was on time, the whole process took about 2.5 hours, which in my opinion More

by Monkeylarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 13, 2012

I enjoyed working with this dealership while purchasing a new truck for my business. Lugoff Ford was recommended by one of my friends and I will definetely purchase another vehicle from them in the future. More

by burton20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 13, 2012

I had a tradein and on a set budget. Jason Jacobs worked with me and my wife for 3 hours. He was very professional and considerate of my needs. He was a pleasure to work with. We are enjoying our car. ge More

by jacksoee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 25, 2012

Jason was probably the friendliest, most genuine salesman I have ever met. He worked with us until we were satisfied. I definitely plan on buying from Jason again!! More

by barrys118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
October 19, 2012

This dealership provided excellent customer service. Heather Hagan, Ethan Whitehead, Billy Platt were great to work with. I looked at both the Taurus and the Edge. I bought the Edge and I love it. More

by dawnmarie9647
Customer Service
Friendliness
Price
Recommend Dealer
Yes
October 17, 2012

I searched on the internet for a new vehicle and Lugoff Ford responded in a timely manner. They were very active in finding a vehicle of my choice. I would like to thank Ethan for walking and talking throu More

by jackwil1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
September 05, 2012

Located vehicle via internet. Called and negotiated price. Sales staff was friendly and courteous during my visit. Discovered a couple errors for the advertised options that were not on the vehicle. More

by rgevans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Whitehead
September 03, 2012

I went to Lugoff Ford to buy a used car to replace my gas-guzzling truck. As a young professional, this was the first car that I was buying on my own. I didn't really even know what I was looking for, bu More

by David10lake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 28, 2012

Will not help out the BUYER! Ford should recall this part, but the dealership should at least go in half. Other ford dealerships quoted cheaper fix price and said LUGOFF should've fixed for half price. More

by Stvhndrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill, billy, mark, Chris, nik, tommy
Sep 18, 2012 -

Lugoff Ford responded

Lugoff Ford wrote on 9/5/2012 10:21:59 AM: "As much as it pains me to learn of your experience I sincerely appreciate your bringing this to my attention. Only now that I'm aware can I make those changes which are clearly necessary to ensure this doesn't happen to anybody else. How can I make this up to you?" Mark Mason Jr General Manager.

Sep 18, 2012 -

Lugoff Ford responded

Lugoff Ford wrote on 9/5/2012 11:59:21 AM: As you recall I have given you 5 complementary oil changes to help ease the situation. Thanks again, Mark Mason Jr General Manager

August 24, 2012

Jason is wonderful.!!! Everyone was so nice to me. I felt like family. This dealership is wonderful. The BEST. I would recommend this dealership !!!! They really are nice & helpful people. This was m More

by Janice D. Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jacobs
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