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Lugoff Ford

Lugoff, SC

4.4
691 Reviews

979 US-1

Lugoff, SC

29078

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691 Reviews of Lugoff Ford

September 05, 2012

Located vehicle via internet. Called and negotiated price. Sales staff was friendly and courteous during my visit. Discovered a couple errors for the advertised options that were not on the vehicle. More

by rgevans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Whitehead
September 03, 2012

I went to Lugoff Ford to buy a used car to replace my gas-guzzling truck. As a young professional, this was the first car that I was buying on my own. I didn't really even know what I was looking for, bu More

by David10lake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 28, 2012

Will not help out the BUYER! Ford should recall this part, but the dealership should at least go in half. Other ford dealerships quoted cheaper fix price and said LUGOFF should've fixed for half price. More

by Stvhndrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill, billy, mark, Chris, nik, tommy
Sep 18, 2012 -

Lugoff Ford responded

Lugoff Ford wrote on 9/5/2012 10:21:59 AM: "As much as it pains me to learn of your experience I sincerely appreciate your bringing this to my attention. Only now that I'm aware can I make those changes which are clearly necessary to ensure this doesn't happen to anybody else. How can I make this up to you?" Mark Mason Jr General Manager.

Sep 18, 2012 -

Lugoff Ford responded

Lugoff Ford wrote on 9/5/2012 11:59:21 AM: As you recall I have given you 5 complementary oil changes to help ease the situation. Thanks again, Mark Mason Jr General Manager

August 24, 2012

Jason is wonderful.!!! Everyone was so nice to me. I felt like family. This dealership is wonderful. The BEST. I would recommend this dealership !!!! They really are nice & helpful people. This was m More

by Janice D. Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jacobs
August 13, 2012

I actually flew in from Georgia to pick up a brand new Flex. Heather was very responsive to my questions through e-mail and over the phone, and coordinated a painless transaction. I would actually be will More

by dcrga2sc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 17, 2012

Very satisfied with all areas concerning my new Taurus. The salesman John Hill and the finance manager were both very professional. I would recommend this dealership to my family, friends any anyone else More

by jeannieb1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hill
July 13, 2012

This dealership was great at helping us find our family vehicle. They gave us all the information we needed to make the deal. I recommend this dealership over many other ones in the area. One of the most h More

by Ecoboostlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 16, 2012

My husband and I have bought many cars over the past 5 years. Lugoff Ford as been, by far, the most pleasant experiance we have had thus far. Nick, our salesman, was very down to earth and friendly. When More

by ssearp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and Scott
June 06, 2012

After 2 other dealership visits and test driving and haggling, we went to Lugoff Ford. Our salesman Nick was about a friendly as you'll find. Not overbearing at all, which we liked. He showed us several More

by johnrandywil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
May 31, 2012

My experience with Lugoff Ford has been exceptional. John Hill (my salesman)was friendly,fair and knowledgeable. He went out of his way to accommodate both me and my wife in our selection of our F-150. I wou More

by rkn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hill
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