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Lugoff Ford

Lugoff, SC

4.3
694 Reviews

979 US-1

Lugoff, SC

29078

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694 Reviews of Lugoff Ford

October 25, 2012

Jason was probably the friendliest, most genuine salesman I have ever met. He worked with us until we were satisfied. I definitely plan on buying from Jason again!! More

by barrys118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
October 19, 2012

This dealership provided excellent customer service. Heather Hagan, Ethan Whitehead, Billy Platt were great to work with. I looked at both the Taurus and the Edge. I bought the Edge and I love it. More

by dawnmarie9647
Customer Service
Friendliness
Price
Recommend Dealer
Yes
October 17, 2012

I searched on the internet for a new vehicle and Lugoff Ford responded in a timely manner. They were very active in finding a vehicle of my choice. I would like to thank Ethan for walking and talking throu More

by jackwil1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
September 05, 2012

Located vehicle via internet. Called and negotiated price. Sales staff was friendly and courteous during my visit. Discovered a couple errors for the advertised options that were not on the vehicle. More

by rgevans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Whitehead
September 03, 2012

I went to Lugoff Ford to buy a used car to replace my gas-guzzling truck. As a young professional, this was the first car that I was buying on my own. I didn't really even know what I was looking for, bu More

by David10lake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 28, 2012

Will not help out the BUYER! Ford should recall this part, but the dealership should at least go in half. Other ford dealerships quoted cheaper fix price and said LUGOFF should've fixed for half price. More

by Stvhndrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill, billy, mark, Chris, nik, tommy
Sep 18, 2012 -

Lugoff Ford responded

Lugoff Ford wrote on 9/5/2012 10:21:59 AM: "As much as it pains me to learn of your experience I sincerely appreciate your bringing this to my attention. Only now that I'm aware can I make those changes which are clearly necessary to ensure this doesn't happen to anybody else. How can I make this up to you?" Mark Mason Jr General Manager.

Sep 18, 2012 -

Lugoff Ford responded

Lugoff Ford wrote on 9/5/2012 11:59:21 AM: As you recall I have given you 5 complementary oil changes to help ease the situation. Thanks again, Mark Mason Jr General Manager

August 24, 2012

Jason is wonderful.!!! Everyone was so nice to me. I felt like family. This dealership is wonderful. The BEST. I would recommend this dealership !!!! They really are nice & helpful people. This was m More

by Janice D. Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jacobs
August 13, 2012

I actually flew in from Georgia to pick up a brand new Flex. Heather was very responsive to my questions through e-mail and over the phone, and coordinated a painless transaction. I would actually be will More

by dcrga2sc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 17, 2012

Very satisfied with all areas concerning my new Taurus. The salesman John Hill and the finance manager were both very professional. I would recommend this dealership to my family, friends any anyone else More

by jeannieb1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hill
July 13, 2012

This dealership was great at helping us find our family vehicle. They gave us all the information we needed to make the deal. I recommend this dealership over many other ones in the area. One of the most h More

by Ecoboostlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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