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Lugoff Ford
Lugoff, SC
691 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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691 Reviews of Lugoff Ford
March 02, 2012
Bought a used sedan with low mileage from them. I thoroughly checked out comparables and the Kelly Blue Book Value. This car was overpriced compared to them. I printed out my findings and brought it thoroughly checked out comparables and the Kelly Blue Book Value. This car was overpriced compared to them. I printed out my findings and brought it with me and was able to get them down 1K. Do your research before going to a dealership especially when buying a used car and check the Carfax records, that's a must. It would be wise to have your own mechanic to check out the car before purchasing a used vehicle as well, it's worth it. The people were friendly to work with and professional but I thought their used cars were overpriced. More
by usedcar11
Employees Worked With
Chris Ervin
Helpful February 23, 2012
After talking on the phone to several dealerships in the Greenville area, I got the "brush off" and was told to "just come on down." Generally speaking, buying a new vehicle is a challenge, and I feel you h Greenville area, I got the "brush off" and was told to "just come on down." Generally speaking, buying a new vehicle is a challenge, and I feel you have to be very prepared before you arrive. Therefore, I went to the internet before going to any dealerships in my area of the state. Fortunately, I went on line and made contact with Billy Platt at Lugoff Ford. In 1992 I had bought a new F-150 from them and was highly satisfied in every way. From the onset of my conversation with Billy, I was very impressed with his patience, courtesy, and advice that I got. Living in Pickens County, I never dreamed that I would be able to actually "close the deal" on a new truck over the phone all the way down in Lugoff, SC. Needless to say, Billy had to call me several times over the course of two days, but was always on time with return calls and kept me well informed during all of the transactions regarding trade values, payoffs, interest rates, etc. I was very impressed! Lugoff Ford says: "We are a community minded business in a small town atmosphere that gives service to our customers in a manner that is "Always Fast, Fair and Friendly!" They absolutely live up to that statement! MMC More
by MM Claiborne
Employees Worked With
Billy Platt
January 31, 2012
The people that I worked with went above and beyond to make the car buying experience as painless as possible. They worked well with me on my trade in giving me the absolute maximum that they could for m make the car buying experience as painless as possible. They worked well with me on my trade in giving me the absolute maximum that they could for my trade. I would recommend Mr. Leadingham to anyone and everyone as he was one of the best and all of his associates worked well together to help me make the best decision possible. They didnt try to talk me into anything I did not want and they really listened to what I was looking for and what my family needed and put me in the best car possible for my needs. I will definitely be going back to Lugoff Ford to purchase my next vehicle. More
by cottonc14
Employees Worked With
Richard Leadingham
January 31, 2012
Everyone at the dealership was very polite and helpful. They stayed 2 hours after there business hours to help me with all my questions and needs. They stayed 2 hours after there business hours to help me with all my questions and needs. More
by anthonyj
Employees Worked With
Richard
January 31, 2012
I'VE BEEN DEALING WITH RICHARD FOR OVER A 20 YEAR. MY WIFE AND I WERE DELIGHTED WITH OUR LAST PURCHASE. EVERYONE AT THE DEALERSHIP WAS VERY POLITE AND HELPFUL. I WILL BE BACK FOR MY NEXT VEHICLE. WIFE AND I WERE DELIGHTED WITH OUR LAST PURCHASE. EVERYONE AT THE DEALERSHIP WAS VERY POLITE AND HELPFUL. I WILL BE BACK FOR MY NEXT VEHICLE. More
by maczko
Employees Worked With
RICHARD LEADINGHAM
January 31, 2012
Internet purchase inquiry. 1. The truck was listed at Internet purchase inquiry. 1. The truck was listed at $8500 on the internet. The “Buyers Agreement” that was presented stated $8750. 2. My car w Internet purchase inquiry. 1. The truck was listed at $8500 on the internet. The “Buyers Agreement” that was presented stated $8750. 2. My car was not fairly evaluated for trade. I used the link on your website for the “Auto Trader” trade-in evaluation. Which I understood your dealership participated in. The “Auto Trader” evaluated my trade at approximately $1650 to $2400. The “Buyers Agreement” had my trade at $650. ( I stopped at another two dealers on the way home and had it appraised and got $1100 from one and $1250 from the other. One a Toyota dealer and the other a Ford dealer.) 3. Stewart also had a down payment listed on the “Buyers Agreement” at $650. That was explained as the TT&L fees. I had stated that I would pay the tax, title and tag fees here in NC which wouldn’t be paid directly to your dealership being out of state. 4. The “Buyers Agreement” also had an additional “No Taxes Paid Fee” of $75. What was that? 5. Having stopped at the other Ford dealership on the way home, I mentioned to them about the pre-approval at Wells Fargo that you and Stewart got me on your Tacoma. They were able to look it up on their system and found it. But not at the 12% rate that Stewart told me. They found it at 10.5%. Why? How? The Tacoma had few flaws that detracted from value. 1. The engine is a salvage yard engine. It was obviously a replacement. Actual engine miles and condition are unknown. 2. The rear axle or transmission has a low speed “growl” noise and vibration as you heard and felt. Needs a technician to diagnose. 3. The CarFax is inaccurate because it does not list the damage to the right front that was extensive enough to replace and repaint the fender. 4. Either the rear main seal on the engine or the front seal on the transmission is leaking. 5. Engine valve covers are leaking. 6. The steering alignment was out of specs. Possibly due to an accident. This caused the steering wheel to be off center and to pull to one side while driving and to wear the right front tire excessively and unevenly. 7. The right front fender had been replaced and the area surrounding it was repainted. 8. The passenger door window would not go up on its own. The window actually fell out of the track when I moved it. I think the window regulator needs to be replaced. 9. It was missing the fuse box cover on the dash. 10. There were several holes drilled in the dash, upper center, center right side, and right side of the center console. I consider this vehicle on the low side of “Fair” condition category. A wholesale vehicle at best. Having the engine swapped automatically takes it out of the “Excellent” condition category ( As it was advertised) and the drivetrain noise automatically takes it out of the “Good” category. The offer I made was as follows: Tacoma - $7000 Trade - $1000 Dealership Doc Fees - $250 Stewart didn’t even consider this. The salesman that you referred me to stated that Stewart was “upside down” in the Tacoma and handed me the keys to my car. There was no counter offer. No nothing. This surprised me. It’s not my fault the dealership is “upside down” in it. Maybe the person in charge of buying the auction vehicles and evaluating trades needs additional help. If I knew who the Owner/CEO and /or the GM of Lugoff Ford/Toyota was I would forward this message to them. I would love to talk with them. More
by Tacoma Guy
Employees Worked With
Heather Hagan and Stewart Faulk
January 31, 2012
Richard is a very nice man who answered all our questions and got us a pretty good deal. Additional work was needed on the used car we purchased and Richard made sure it was all completed. He was really good and got us a pretty good deal. Additional work was needed on the used car we purchased and Richard made sure it was all completed. He was really good keeping us up to date on when the car would be ready. More
by nborie
Employees Worked With
Richard leadingham
January 30, 2012
I rated an "OK" on the price because the finance manager would not budge $.01. I realize that dealerships are pre-printing their bill of sales with a fixed doc fee of $499.00. I feel this finance manager would not budge $.01. I realize that dealerships are pre-printing their bill of sales with a fixed doc fee of $499.00. I feel this fee is extremely high and is just padding to the already stated price. In addition to the doc fee, the dealership is making extra money on the tag fee. My comments in no way reflect the professionalism of our sales person, Richard Leadingham. He did every thing he could but the bottom price came from the finance manager. This padding of the price could turn customers away. More
by P Moak
Employees Worked With
Richard Leadingham
January 30, 2012
Richard found everything I was looking for in a quality used vehicle. I was so pleased I have asked him to find me another. Great job Richard! used vehicle. I was so pleased I have asked him to find me another. Great job Richard! More
by careycaremw
Employees Worked With
Richard Lettingham
January 29, 2012
liked richard attitude toward me as a consumer friendly dealership overall. not may salespersons would come out into the rain and offer to let you test drive a manual shift vechicle in the rain and be comf dealership overall. not may salespersons would come out into the rain and offer to let you test drive a manual shift vechicle in the rain and be comfortable enough to hold light hearted conversation with the driver. Even offer to ride down the interstate with me the suprising fact of this is that i am a female driver whom did this yhank you for brave brave richard More
by bspann
Employees Worked With
richard leadingham, ray bristow, glenn
