Lugoff Ford

John Hill was great! Appreciated his friendliness and taking the time to hear our needs and point us in the right direction. He didn't pressure us either. Great job! taking the time to hear our needs and point us in the right direction. He didn't pressure us either. Great job! More

Overall our experience was a good one. Once they got us the correct car and we finally got all the paper work signed, it ended well. Now we have an issue with the 2013 Ford Focus that we purchased in Decem the correct car and we finally got all the paper work signed, it ended well. Now we have an issue with the 2013 Ford Focus that we purchased in December, only having 930 miles on it. Taking it in for service today, so we will see. Jason our saleman did a really good job throughout the sale. I think there needs to be more communication between all parties involved during the sale process. It just seemed like a lot of backtracking took place to make the deal happen and a lot of wasted time. We have done business with this dealership in the past and have always been treated decently, but we will have to see how this issue is handled as to wether or not we return to purchase from them again. More

My experience with Luggoff Ford has been very good for me as far as my service needs being met. Me bringing in my F250 for service when need the time I waited in lobby was usally reasonable. Richard gave me as far as my service needs being met. Me bringing in my F250 for service when need the time I waited in lobby was usally reasonable. Richard gave me a pretty good price for the truck I bought and it has been real good with very little down time which the 36,000 mile or 36 month warranty took care off. Yes I'll be back next time I need a new vehicle and I'll go to Richard Leadingham to purchase it. More

I purchased a new Mustang in Oct. 2012, I began my search for the best deal with Heather Hagan thru the online service. Nik assisted me once I went to the dealership. All were very helpful and respe search for the best deal with Heather Hagan thru the online service. Nik assisted me once I went to the dealership. All were very helpful and respectful. It was a lengthy deal, but ended well with my satifaction on the cost and getting exactly what I wanted. More

The group here in lugoff were over the top helpful. Jason pulled up every car I wanted to look at without hesitation. Cody gave me some good advice for a first time new car buyer. Billy got me the best deal pulled up every car I wanted to look at without hesitation. Cody gave me some good advice for a first time new car buyer. Billy got me the best deal possible and will doing business with the definitely be coming back for my next car. More

The only reason that the overall experience was not rated as "great" was something that I realize was not completely their fault. I added a remote start option and none of the mechanics had ever installed on as "great" was something that I realize was not completely their fault. I added a remote start option and none of the mechanics had ever installed one, so it took more time than they had anticipated, however, they were still great and made me as comfortable as possible during my wait. John Hill showed his moral character, so it was no surprise that I found out that he is a Christian. His work ethics were evident by the way he handled business. Thanks John an I would recomend "You" to anyone. The dealer was great, but John was exceptional! Thanks John, Pastor Jay. More

My wife and I had a great experience with Lugoff Ford. Everyone was patient and friendly and we did not feel pressured to make a quick decision about the vehicle that we purchased. I would buy another ve Everyone was patient and friendly and we did not feel pressured to make a quick decision about the vehicle that we purchased. I would buy another vehicle from Lugoff Ford because we were treated great! More

I purchased a New 2012 F250 Lariat Diesel 4X4 from Lugoff Ford. This Ford Dealership's Sales Representative, Richard Leadingham, is the Primary reason for My purchase and the subsequent Excellent Rating. Ric Ford. This Ford Dealership's Sales Representative, Richard Leadingham, is the Primary reason for My purchase and the subsequent Excellent Rating. Richard exhibited genuine concern that My Need's and Want's were addressed in selecting the vehicle. He also took the time to insure that I understood the many unfamiliar features on this truck. Working with Richard and Billy Platt I was able to insure that the Maintenance and Warranty work would be handled in a timely fashion. I am Very Happy with this transaction and the subsequent maintenance visits and will continue to recommend Lugoff Ford. In short, Lugoff Ford provides Customer Focused, Personal Attention that I have seen to be absent at a number of 'Mega Dealers" in the Atlanta Area. More

Stopped in at Lugoff Ford on a whim while traveling out of state and left with a new F150.....excellent sales team; they go all the way to get you into a vehicle you like.....of concern to us (since number of state and left with a new F150.....excellent sales team; they go all the way to get you into a vehicle you like.....of concern to us (since numbers can be manipulated to obtain a desired result), was that we were informed of a "glitch" in the paperwork after we had signed off on everything.....the revised documents resulted in figures much more favorable to the dealership, and we were rushed back in to finance to sign them, making us question how good a deal we actually received and whether this was a "mistake" or a "tactic." Otherwise, we were satisfied with our experience. More

Thanks to Troy Johnson and the staff at Lugoff Ford. They made it a pleasant experience, when buying my car. They met all of my needs from buying to financing. They went above and beyond to make sure I was made it a pleasant experience, when buying my car. They met all of my needs from buying to financing. They went above and beyond to make sure I was happy with my purchase. More