Lugoff Ford

I met with Nik Laney several times to discuss the purchase of a new 2012 Ford F-150. Nik was always very courteous and very professional in his approach in attempting to sell me this vehicle. I was purchase of a new 2012 Ford F-150. Nik was always very courteous and very professional in his approach in attempting to sell me this vehicle. I was admittedly a hard sell because I had a budget and I was not willing to go over that budget number for the vehicle. On Saturday, April 27, 2013 I met with Nik again and discussed trading my existing vehicle on the F-150. Nik was once again very helpful in trying to meet my demands. In addition, he has been very patient with me as, again, I had been in the dealership several times previously to discuss puchasing the truck. During the process Nik brought in Heather Hagin to attempt to close the sale. Heather presented herself in a very polite and professional manner. After several attempts and much discussion, I agreed to the price that Nik and Heather presented. More

Great experience, Glen was exceptional in showing me the different variants of the car I wanted and Ethan was very helpful in setting up my visit. Really appreciated the advice Chris gave me with regards to different variants of the car I wanted and Ethan was very helpful in setting up my visit. Really appreciated the advice Chris gave me with regards to warranty and financing. I'd recommend this dealership to anyone looking for a new car. Prompt, professional and courteous. More

Jason Jacob is the best salesman. Jason made my experience at this dealership like no other an i have been in alot of dealerships in my time!!! this one beats every one out there!!! he listened to experience at this dealership like no other an i have been in alot of dealerships in my time!!! this one beats every one out there!!! he listened to me on what i was looking for an even the color!!! lugoffford is the best place to buy a car!! my sister is going to go there when her husband is looking for a truck!! i will tell every one i know to go to lugoffford check them out an tell Jason , Goldie sent you!!!! they are the best of the best hands down !!!! p/s thanks Jason Jacob!!!!! More

John was very knowledgeable about the vehicle we purchased and not pushy in any way which I appreciated. I let him know up front what I wanted and was willing to do and he understood where my posit purchased and not pushy in any way which I appreciated. I let him know up front what I wanted and was willing to do and he understood where my position. The process of buying a new car is always a hassle, but the guys at Lugoff Ford where very helpful, professional and proficient which I appreciate. This is my second vehicle purchased from them and I came to purchase this vehicle because I like the way the operate. I also service my other vehicle with Lugoff since its purchase in 2010. I wouldn't go back if they didn't provide outstanding service; too many other places to go........ More

I was an employee of the Dealership when it was Redfearn Ford that had a reputation ingrained in integrity, where the deal was always fair and honest. Lugoff Ford has maintained that reputation while maste Ford that had a reputation ingrained in integrity, where the deal was always fair and honest. Lugoff Ford has maintained that reputation while mastering the art of the deal. Initially I requested Richard Leadingham, another Redfearn employee; but, he was tied up with another customer, so Nik Laney stepped in with his no pressure sales approach. Richard joined us when he became available and stayed until Billy Platt, Business Manager, wanted some money; but I promise, the extraction process was painless and with a smile. Ray Bristow, General Manager, took a few minutes to sit down for a while, reminiscent of Townley. Lugoff Ford still has that downhome, hometown way of doing business and the deals are worth the drive. It was like coming home again! More

We found the dealership through Safe Credit Union's Carfinder Guide. I'm really glad we drove the extra miles! Fantastic prices and the customer service was unbeatable. Glenn and Ethan were Amazing! Th Carfinder Guide. I'm really glad we drove the extra miles! Fantastic prices and the customer service was unbeatable. Glenn and Ethan were Amazing! The car is perfect and they treated my teenaged daughter like a queen! Bryan at the Ford Dealership in Lexington should take lessons! Thanks Sean for making the car look even more spectacular! More

I worked with both Nik and Ethan at different times before, during, and after my purchase. Both of these individuals exhibit outstanding characteristics that other salesmen and managers should aspire t before, during, and after my purchase. Both of these individuals exhibit outstanding characteristics that other salesmen and managers should aspire to achieve. They have far exceeded my expectations and I recommend them highly. The service department is quick and professional. I have had some warranty issues and thus far all have been fixed to my satisfaction or are being held up by parts delays. I could not give all great ratings only because I had two slight issues. The first is that my truck, although new, had 2k miles on it and I was not aware. If I had known I would not have bought it. The second is that it had a dent in it and so far that has not been taken care of. My overall experience at Lugoff Ford has been quite good. Since I have been with Lugoff Ford for the last six months this is a fairly comprehensive review. They work hard to earn and keep your business. I plan on staying with Lugoff Ford and will recommend them. More

Friendly service, willing to do whatever it took to make me happy with the purchase that I had made. Would definitely do business with this dealership again in the future. me happy with the purchase that I had made. Would definitely do business with this dealership again in the future. More

John Hill was great! Appreciated his friendliness and taking the time to hear our needs and point us in the right direction. He didn't pressure us either. Great job! taking the time to hear our needs and point us in the right direction. He didn't pressure us either. Great job! More

Overall our experience was a good one. Once they got us the correct car and we finally got all the paper work signed, it ended well. Now we have an issue with the 2013 Ford Focus that we purchased in Decem the correct car and we finally got all the paper work signed, it ended well. Now we have an issue with the 2013 Ford Focus that we purchased in December, only having 930 miles on it. Taking it in for service today, so we will see. Jason our saleman did a really good job throughout the sale. I think there needs to be more communication between all parties involved during the sale process. It just seemed like a lot of backtracking took place to make the deal happen and a lot of wasted time. We have done business with this dealership in the past and have always been treated decently, but we will have to see how this issue is handled as to wether or not we return to purchase from them again. More