Lugoff Ford
Lugoff, SC
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694 Reviews of Lugoff Ford
Although I did not purchase the intended vehicles, the efforts to accomplish a deal were just short of perfect. The knowledge of the vehicles that I intended on purchasing was everything that I expected i efforts to accomplish a deal were just short of perfect. The knowledge of the vehicles that I intended on purchasing was everything that I expected it should be and more. Being able to test drive the vehicle overnight was a major tipping point in my decision to overlook my other considerations. (This allowed me to feel more comfortable and not feel rushed to get the drive over with and back to the dealership). The willingness to offer "The Little Things" while going through the buying process, was as an added bonus. I would definitely recommend Lugoff Ford and Jason as the sales associate to any friend/family member in the future. More
I purchased a 2013 Ford F 150 at Lugoff Ford on May 4, 2013. The customer service that I received was exceptional. My sales associate was Nik Laney and he was professional, courteous and very knowledgable 2013. The customer service that I received was exceptional. My sales associate was Nik Laney and he was professional, courteous and very knowledgable. Another thing that impressed me about Nick was his willingness to do the "little things" to assist me. For example, I had numerous items in the console of the vehicle that I traded and while I was with the finance manager Nick put all of those items into a box for me and he also put all of the change that I had accumulated into a cup. He also removed the CD's from the CD Player that I completely forgot that I had loaded into the CD player. In addition, he took my Gamecock License Tag off of my old vehicle and put it on my new vehcile. These are just a few examples of the "special" treatment that I received as a customer at Lugoff Ford. I also had contact with the sales manager and finance manager and they also exhibited the same characteristics and traits as Nick. I told the sales manager the monthly payment that I felt comfortable with and he and the finance manager got together and put together a package with the payment I felt comfortable with. This is the second vehcile that I have purchased from Lugoff Ford and I will continue to do business with them in the future. I would also highly recommen them to anyone looking to purchase a new or used vehicle. More
I met with Nik Laney several times to discuss the purchase of a new 2012 Ford F-150. Nik was always very courteous and very professional in his approach in attempting to sell me this vehicle. I was purchase of a new 2012 Ford F-150. Nik was always very courteous and very professional in his approach in attempting to sell me this vehicle. I was admittedly a hard sell because I had a budget and I was not willing to go over that budget number for the vehicle. On Saturday, April 27, 2013 I met with Nik again and discussed trading my existing vehicle on the F-150. Nik was once again very helpful in trying to meet my demands. In addition, he has been very patient with me as, again, I had been in the dealership several times previously to discuss puchasing the truck. During the process Nik brought in Heather Hagin to attempt to close the sale. Heather presented herself in a very polite and professional manner. After several attempts and much discussion, I agreed to the price that Nik and Heather presented. More
Great experience, Glen was exceptional in showing me the different variants of the car I wanted and Ethan was very helpful in setting up my visit. Really appreciated the advice Chris gave me with regards to different variants of the car I wanted and Ethan was very helpful in setting up my visit. Really appreciated the advice Chris gave me with regards to warranty and financing. I'd recommend this dealership to anyone looking for a new car. Prompt, professional and courteous. More
Jason Jacob is the best salesman. Jason made my experience at this dealership like no other an i have been in alot of dealerships in my time!!! this one beats every one out there!!! he listened to experience at this dealership like no other an i have been in alot of dealerships in my time!!! this one beats every one out there!!! he listened to me on what i was looking for an even the color!!! lugoffford is the best place to buy a car!! my sister is going to go there when her husband is looking for a truck!! i will tell every one i know to go to lugoffford check them out an tell Jason , Goldie sent you!!!! they are the best of the best hands down !!!! p/s thanks Jason Jacob!!!!! More
John was very knowledgeable about the vehicle we purchased and not pushy in any way which I appreciated. I let him know up front what I wanted and was willing to do and he understood where my posit purchased and not pushy in any way which I appreciated. I let him know up front what I wanted and was willing to do and he understood where my position. The process of buying a new car is always a hassle, but the guys at Lugoff Ford where very helpful, professional and proficient which I appreciate. This is my second vehicle purchased from them and I came to purchase this vehicle because I like the way the operate. I also service my other vehicle with Lugoff since its purchase in 2010. I wouldn't go back if they didn't provide outstanding service; too many other places to go........ More
I was an employee of the Dealership when it was Redfearn Ford that had a reputation ingrained in integrity, where the deal was always fair and honest. Lugoff Ford has maintained that reputation while maste Ford that had a reputation ingrained in integrity, where the deal was always fair and honest. Lugoff Ford has maintained that reputation while mastering the art of the deal. Initially I requested Richard Leadingham, another Redfearn employee; but, he was tied up with another customer, so Nik Laney stepped in with his no pressure sales approach. Richard joined us when he became available and stayed until Billy Platt, Business Manager, wanted some money; but I promise, the extraction process was painless and with a smile. Ray Bristow, General Manager, took a few minutes to sit down for a while, reminiscent of Townley. Lugoff Ford still has that downhome, hometown way of doing business and the deals are worth the drive. It was like coming home again! More
We found the dealership through Safe Credit Union's Carfinder Guide. I'm really glad we drove the extra miles! Fantastic prices and the customer service was unbeatable. Glenn and Ethan were Amazing! Th Carfinder Guide. I'm really glad we drove the extra miles! Fantastic prices and the customer service was unbeatable. Glenn and Ethan were Amazing! The car is perfect and they treated my teenaged daughter like a queen! Bryan at the Ford Dealership in Lexington should take lessons! Thanks Sean for making the car look even more spectacular! More
I worked with both Nik and Ethan at different times before, during, and after my purchase. Both of these individuals exhibit outstanding characteristics that other salesmen and managers should aspire t before, during, and after my purchase. Both of these individuals exhibit outstanding characteristics that other salesmen and managers should aspire to achieve. They have far exceeded my expectations and I recommend them highly. The service department is quick and professional. I have had some warranty issues and thus far all have been fixed to my satisfaction or are being held up by parts delays. I could not give all great ratings only because I had two slight issues. The first is that my truck, although new, had 2k miles on it and I was not aware. If I had known I would not have bought it. The second is that it had a dent in it and so far that has not been taken care of. My overall experience at Lugoff Ford has been quite good. Since I have been with Lugoff Ford for the last six months this is a fairly comprehensive review. They work hard to earn and keep your business. I plan on staying with Lugoff Ford and will recommend them. More
Friendly service, willing to do whatever it took to make me happy with the purchase that I had made. Would definitely do business with this dealership again in the future. me happy with the purchase that I had made. Would definitely do business with this dealership again in the future. More