Lugoff Ford

Nik and all the other associates were very friendly when we arrived to the dealership. We told Nik exactly what we wanted and he went right to work on finding us the vehicle we needed to be where we wanted we arrived to the dealership. We told Nik exactly what we wanted and he went right to work on finding us the vehicle we needed to be where we wanted to be. While he was going through inventory Heather came over and introduced herself to us and told us what they were doing and said that if we had any questions to let her know. Well, they did a great job they pulled up a truck and we knew it was for us we did the test drive and bam we started the paperwork and Heather and Nik got us to where we wanted to be payment wise. Then we met Billy who worked with us on information to which he was very informative and got us set up on a good service plan that did not make our payment sky rocket... They kept working even after we left the dealership and really made this a great deal each and everyone of them went above and beyond their duties to make this an amazing experience. We really appreciate all they have done we will most definitely be purchasing our next car from them!!!! More

Oh a whim I decided I needed a new car in the color I had originally wanted. I found the exact car I wanted at Lugoff Ford. I used this website to find the salesman with the most positive reviews. In seeing originally wanted. I found the exact car I wanted at Lugoff Ford. I used this website to find the salesman with the most positive reviews. In seeing Nick Laney was around the same age I was and with positive buyer reviews, I called the dealership on a Saturday morning inquiring about the car. The sales manager, Alan, answered and let me know the car was still there. I had a few errands to run and called again to make sure everything was still a go. Nick got on the phone and was even nice enough to tell me the best way to get there from Charlotte (1.5 hour drive). I had hoped to get there about 2 but did not get there until almost 5. Nick, Alan, and other employees stayed almost 2 hours past the dealership closing time and I walked out with my brand new Mustang. Nick was personable, kind, and great to work with. Alan and Heather were very generous and worked with me down to a number I felt comfortable with. While "the dealership haggle" can be very annoying and stressful, this was not the case with the staff at Lugoff. We were all honest with each other and worked together to get everyone happy and to make a sale. They were all great people to work with. I typically buy a car every 2 - 3 years and am not afraid to walk out of a dealership for any reason. I've had many experiences with all types of dealers and the staff at Lugoff has left me with a great impression. They were awesome to deal with and to even chat with. Everyone was warm, inviting, and made the 4 hours we spent together fly by. Thanks again guys! More

My salesperson, Nik Laney was personable, professional, and delivered the highest expectation of great service. He responded to emails and phone calls quickly. The dealership delivered a fair price for m and delivered the highest expectation of great service. He responded to emails and phone calls quickly. The dealership delivered a fair price for my trade in and was able to find me the vehicle that met all my requirements in a short period of time. I would highly recommend Nik and Lugoff Ford! More

Nik Laney was an awesome and polite salesmen. Nik showed Nik Laney was an awesome and polite salesmen. Nik showed great expertise in every subject i had questions about, he was quick to respond with a co Nik Laney was an awesome and polite salesmen. Nik showed great expertise in every subject i had questions about, he was quick to respond with a correct answer. Nik was also a well rounded people person and easy to hold a conversation with on both Lugoff Ford and other topics. I will defiantly be referring friends to Lugoff Ford, everyone there was amazingly friendly and knew what they were talking about, i was in and out faster than i have ever been at a dealership. I bought a 2013 Ford Focus and my sister bought a 2012 Dodge Ram Hemi and we are both very pleased. Thank you Lugoff Ford, it was a pleasure. P.S. Yes, Nik Laney deserves a raise. Thank You, Michael Workman. More

I walked into the dealership today to just do some "fact finding". I was recommended to Nik by someone I work with. I couldn't be more pleased with the service and the way the whole sales team treat "fact finding". I was recommended to Nik by someone I work with. I couldn't be more pleased with the service and the way the whole sales team treated me. Nik got to know me by asking important questions to help assist in choosing the right car for me. I spent a good part of the day at the dealership, but at the end of the day I went home with a pre-owned Ford Fusion. And I went home VERY happy! More

Mr. Laney was very very helpful and wasn't the type of salesman to try and rush the customer, to make a decision about purchasing a vehicle. He was very knowledgeable about the features that the vehicl of salesman to try and rush the customer, to make a decision about purchasing a vehicle. He was very knowledgeable about the features that the vehicle had to offer and had an answer to every question that was asked. I would and have recommended Mr. Laney to other people to see when purchasing a vehicle. A bonus for him would be well deserved. More

Purchased used Ford Fusion Hybrid- Summary: very pleased with vehicle, very good price, friendly courteous, knowledgeable sales personnel. Sales personnel were very easy to work with and no pressure. Ba with vehicle, very good price, friendly courteous, knowledgeable sales personnel. Sales personnel were very easy to work with and no pressure. Based on my experience I highly recommend this dealership and will definitely give this dealership another visit when I need another vehicle. More

Outstanding, I would rate higher if could. I will definitely recommend this dealership to my friends and family! They were very helpful finding the right car for me and went beyond by having leather definitely recommend this dealership to my friends and family! They were very helpful finding the right car for me and went beyond by having leather seats installed. More

Although I did not purchase the intended vehicles, the efforts to accomplish a deal were just short of perfect. The knowledge of the vehicles that I intended on purchasing was everything that I expected i efforts to accomplish a deal were just short of perfect. The knowledge of the vehicles that I intended on purchasing was everything that I expected it should be and more. Being able to test drive the vehicle overnight was a major tipping point in my decision to overlook my other considerations. (This allowed me to feel more comfortable and not feel rushed to get the drive over with and back to the dealership). The willingness to offer "The Little Things" while going through the buying process, was as an added bonus. I would definitely recommend Lugoff Ford and Jason as the sales associate to any friend/family member in the future. More

I purchased a 2013 Ford F 150 at Lugoff Ford on May 4, 2013. The customer service that I received was exceptional. My sales associate was Nik Laney and he was professional, courteous and very knowledgable 2013. The customer service that I received was exceptional. My sales associate was Nik Laney and he was professional, courteous and very knowledgable. Another thing that impressed me about Nick was his willingness to do the "little things" to assist me. For example, I had numerous items in the console of the vehicle that I traded and while I was with the finance manager Nick put all of those items into a box for me and he also put all of the change that I had accumulated into a cup. He also removed the CD's from the CD Player that I completely forgot that I had loaded into the CD player. In addition, he took my Gamecock License Tag off of my old vehicle and put it on my new vehcile. These are just a few examples of the "special" treatment that I received as a customer at Lugoff Ford. I also had contact with the sales manager and finance manager and they also exhibited the same characteristics and traits as Nick. I told the sales manager the monthly payment that I felt comfortable with and he and the finance manager got together and put together a package with the payment I felt comfortable with. This is the second vehcile that I have purchased from Lugoff Ford and I will continue to do business with them in the future. I would also highly recommen them to anyone looking to purchase a new or used vehicle. More