Lugoff Ford

I came to Lugoff Ford looking for a truck I found advertised in the Auto Trader. When I arrived, the truck I wanted had been sold. Nik found a similiar truck at another dealership not far away and wa advertised in the Auto Trader. When I arrived, the truck I wanted had been sold. Nik found a similiar truck at another dealership not far away and was able to get it to me in a relatively short amount of time. I found my experience with Lugoff Ford quite pleasant and I will recommend them to anyone. More

Lugoff Ford was able to put me in the car I wanted for $1,000 less than any other dealer for 100 miles. They made my trip to Lugoff very enjoyable! $1,000 less than any other dealer for 100 miles. They made my trip to Lugoff very enjoyable! More

I just went to look in the last few minutes on a Saturday night. Every body was great. Ethan took me for a couple test drives and found the perfect car for me. Then they made it all work finance wise. Great night. Every body was great. Ethan took me for a couple test drives and found the perfect car for me. Then they made it all work finance wise. Great experience, I've bragged about them all over town! More

Richard is a gem! The facilities are nice, the people very friendly, and there wasn't any pressure to buy. I was surprised at how close to Columbia they are, and the drive, even up Two Notch Road, is qui very friendly, and there wasn't any pressure to buy. I was surprised at how close to Columbia they are, and the drive, even up Two Notch Road, is quite enjoyable once you get past Clemson Road. More

The finance person Billy Platt treated me and my wife in a most condescending and arrogant manner. He consistently gave half-answers to our questions and tried to make us feel stupid. My wife couldn't tak a most condescending and arrogant manner. He consistently gave half-answers to our questions and tried to make us feel stupid. My wife couldn't take it any more and actually walked out of his office in disgust. On a question about having a loan co-signer his only response was "You don't want to go there." On why his estimate of interest rate was so high, "What did you THINK it was going to be?" He also didn't disclose that he had added an extended warranty for $1700 dollars into the loan amount until we questioned why the monthly payment was going to be so high. Billy made us wait over an hour to remove it from the deal while he chose to help another customer, then unbelievably compared the extended car warranty to medical insurance asking if we would consider going without that. Throughout the process, he mentioned things like "You don't understand how much of a burden this is on me," and "I'm doing you a favor." This treatment turned an OK car-buying experience into a nightmare. More

I must admit that my first reaction when I new it was time to buy a new truck was one of hesitation. My experience at Lugoff Ford could not have been better. The entire staff was courteous, professional time to buy a new truck was one of hesitation. My experience at Lugoff Ford could not have been better. The entire staff was courteous, professional and polite. Ethan Whitehead was the sales associate I worked with and I found him to be both knowledgable about the Ford line of vehichles and personable in his approach. Ethan has a sincere attitude towards people which makes him easy to work with. He respected my time and worked diligently to see that I got the payment and price I was comfortable with. I would not hesitate to refer my friends or family to Ethan and Lugoff Ford and would highly recommend that anyone looking for a new Ford to call him first! Thanks for an ejoyable truck buying experience. More

The sales consultant and dealership went out of their way to provide the deal I was looking for. It was low pressure and one I'll feel good about. to provide the deal I was looking for. It was low pressure and one I'll feel good about. More

We unexpectedly went in to get a car fixed and quickly realized it was time to trade it in. Nik and team were very patient with us as we looked at several options from leasing a car and a truck to buying realized it was time to trade it in. Nik and team were very patient with us as we looked at several options from leasing a car and a truck to buying a new vehicle. I never felt pressured to purchase one vehicle over another. We changed our minds on the color and discussed even changing the model a couple of times. They worked with on price and financing options. I ended up buying my first new car with them and look forward to dealing with them again in the future. I also have to say that the service guy was also great. He waited all afternoon while we decided if we were going to trade the car in or get it fixed. His team had it on the rack ready to fix the maintenance issue we went in for. Thank you to every one there for helping make a stressful day a very pleasant experience for me and my family. More