Lugoff Ford

I purchased a New 2012 F250 Lariat Diesel 4X4 from Lugoff Ford. This Ford Dealership's Sales Representative, Richard Leadingham, is the Primary reason for My purchase and the subsequent Excellent Rating. Ric Ford. This Ford Dealership's Sales Representative, Richard Leadingham, is the Primary reason for My purchase and the subsequent Excellent Rating. Richard exhibited genuine concern that My Need's and Want's were addressed in selecting the vehicle. He also took the time to insure that I understood the many unfamiliar features on this truck. Working with Richard and Billy Platt I was able to insure that the Maintenance and Warranty work would be handled in a timely fashion. I am Very Happy with this transaction and the subsequent maintenance visits and will continue to recommend Lugoff Ford. In short, Lugoff Ford provides Customer Focused, Personal Attention that I have seen to be absent at a number of 'Mega Dealers" in the Atlanta Area. More

Stopped in at Lugoff Ford on a whim while traveling out of state and left with a new F150.....excellent sales team; they go all the way to get you into a vehicle you like.....of concern to us (since number of state and left with a new F150.....excellent sales team; they go all the way to get you into a vehicle you like.....of concern to us (since numbers can be manipulated to obtain a desired result), was that we were informed of a "glitch" in the paperwork after we had signed off on everything.....the revised documents resulted in figures much more favorable to the dealership, and we were rushed back in to finance to sign them, making us question how good a deal we actually received and whether this was a "mistake" or a "tactic." Otherwise, we were satisfied with our experience. More

Thanks to Troy Johnson and the staff at Lugoff Ford. They made it a pleasant experience, when buying my car. They met all of my needs from buying to financing. They went above and beyond to make sure I was made it a pleasant experience, when buying my car. They met all of my needs from buying to financing. They went above and beyond to make sure I was happy with my purchase. More

I came to Lugoff Ford looking for a truck I found advertised in the Auto Trader. When I arrived, the truck I wanted had been sold. Nik found a similiar truck at another dealership not far away and wa advertised in the Auto Trader. When I arrived, the truck I wanted had been sold. Nik found a similiar truck at another dealership not far away and was able to get it to me in a relatively short amount of time. I found my experience with Lugoff Ford quite pleasant and I will recommend them to anyone. More

Lugoff Ford was able to put me in the car I wanted for $1,000 less than any other dealer for 100 miles. They made my trip to Lugoff very enjoyable! $1,000 less than any other dealer for 100 miles. They made my trip to Lugoff very enjoyable! More

I just went to look in the last few minutes on a Saturday night. Every body was great. Ethan took me for a couple test drives and found the perfect car for me. Then they made it all work finance wise. Great night. Every body was great. Ethan took me for a couple test drives and found the perfect car for me. Then they made it all work finance wise. Great experience, I've bragged about them all over town! More

Richard is a gem! The facilities are nice, the people very friendly, and there wasn't any pressure to buy. I was surprised at how close to Columbia they are, and the drive, even up Two Notch Road, is qui very friendly, and there wasn't any pressure to buy. I was surprised at how close to Columbia they are, and the drive, even up Two Notch Road, is quite enjoyable once you get past Clemson Road. More

The finance person Billy Platt treated me and my wife in a most condescending and arrogant manner. He consistently gave half-answers to our questions and tried to make us feel stupid. My wife couldn't tak a most condescending and arrogant manner. He consistently gave half-answers to our questions and tried to make us feel stupid. My wife couldn't take it any more and actually walked out of his office in disgust. On a question about having a loan co-signer his only response was "You don't want to go there." On why his estimate of interest rate was so high, "What did you THINK it was going to be?" He also didn't disclose that he had added an extended warranty for $1700 dollars into the loan amount until we questioned why the monthly payment was going to be so high. Billy made us wait over an hour to remove it from the deal while he chose to help another customer, then unbelievably compared the extended car warranty to medical insurance asking if we would consider going without that. Throughout the process, he mentioned things like "You don't understand how much of a burden this is on me," and "I'm doing you a favor." This treatment turned an OK car-buying experience into a nightmare. More