Loyalty Chevrolet Cadillac
Williamsburg, VA
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248 Reviews of Loyalty Chevrolet Cadillac
Exceptional Customer Service - No Pressure Sales Dept. We had an incredible purchase experience at Holiday. The staff is friendly and helpful and you can tell that this is a "hometown" dealership. We did We had an incredible purchase experience at Holiday. The staff is friendly and helpful and you can tell that this is a "hometown" dealership. We didn't get that uncomfortable sales pressure that comes with other multi-location dealerships. 1) From the beginning we were able to test drive the vehicle without having a "minder" lurking and watching from the backseat. That gave us time to talk and discuss features, to pull over and look at the vehicle, and event verify it fit into our tight garage. 2) Our rep, Nathan, and the team helped narrow down the available options and didn't pressure us to take something off their lot. They looked throughout the region and found exactly what we were looking for. 3) Even though we didn't decide right away on the model or brand, we didn't get a bunch of daily pressure or "when will I see you again" phone calls. Nathan let us operate on our timeline and he offered a few updates along the way as he found available inventory, but he never pressured us. In the end, we purchased a Chevy Colorado that we are incredibly happy with. Nathan walked us through all the features and setup and the entire experience was pleasant and painless, to include finding the price that worked for us. (Again, I will comment that this was not our experience with other dealerships.) I highly recommend the Holiday team to anyone who wants to find a dealership that wants to earn your business for life. More
Excellent Fast and efficient as always. Took my car without a firm appointment and finished inspection in one day. One more reason why I will buy my next Ca Fast and efficient as always. Took my car without a firm appointment and finished inspection in one day. One more reason why I will buy my next Cadillac from Holiday. More
Great experience! Needed an appointment right away & was given one. Service did not take long & all management were friendly and helpful. Very clean dealership. Conf Needed an appointment right away & was given one. Service did not take long & all management were friendly and helpful. Very clean dealership. Confident that car is in good condition. More
Excellent service Problem was diagnosed and corrected promptly and completely. Mallory was very courteous and helpful. The service appointment was easy to schedule an Problem was diagnosed and corrected promptly and completely. Mallory was very courteous and helpful. The service appointment was easy to schedule and the work was done as promised and on time. Was great to see and talk with Art. More
Excellent I scheduled a last minute appointment, which I got, I showed up 15minutes early, got right in, was treated extremely well and left. I highly recommend I scheduled a last minute appointment, which I got, I showed up 15minutes early, got right in, was treated extremely well and left. I highly recommend Hudgins Holiday Chevrolet Cadillac.. More
Special service I had to be out of town an was going to need my car when I got back. One of their techs took my car in for the repairs and had my car back at my house I had to be out of town an was going to need my car when I got back. One of their techs took my car in for the repairs and had my car back at my house when I good home. All fixed and ready to go. A special thank you! More
New Tires A sales promotion for a new set of tires was a good deal. And since the a truck did need an alignment it was the best choice to get the tires and ser A sales promotion for a new set of tires was a good deal. And since the a truck did need an alignment it was the best choice to get the tires and service done at the same time. I have stayed loyal to Holiday as I have received fair and honest work each time the truck required service. More
Service review Professional, courteous, and efficient. Always the same great service each and every visit from check-in to check-out. Will continue to have my serv Professional, courteous, and efficient. Always the same great service each and every visit from check-in to check-out. Will continue to have my service work done at Holiday. More
professional and efficient service I took my vehicle in for state inspection, It was raining , my car was protected with floor mats. I entered the building I was greeted in a friend I took my vehicle in for state inspection, It was raining , my car was protected with floor mats. I entered the building I was greeted in a friendly way they made me feel special. More
Inspection time again !!! Like most Americans, I'm sure I'm not the only one that dislike having their annual car inspection time. But this time I thought I had everything t Like most Americans, I'm sure I'm not the only one that dislike having their annual car inspection time. But this time I thought I had everything taken care of, but to my dismay, I found out that I need brakes all around and front wiper blades. Now the wiper blades I could handle, but I definitely was not expecting the brake news shock!!!! I'm hoping I don't need the same thing next year and after having to wait my whole day in order to get my vehicle back, I can't afford it. But in overall, the customer service was fantastic and I would still recommend them to anyone. More