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Loyalty Chevrolet Cadillac

Williamsburg, VA

4.9
231 Reviews

543 2nd Street

Williamsburg, VA

23185

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231 Reviews of Loyalty Chevrolet Cadillac

November 10, 2024

Your service was amazing. I visited your dealership after I noticed my state inspection sticker had expired. I had already been to 2 other providers of this service only to More

by dandlmoussette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Spence
November 09, 2024

I’m an out of town traveler with a vehicle that needed a repair. Kait Ussery took me in for needed repairs without appointment and kept me apprised daily until the repairs were done. Can’t thank her enough More

by terry20ssh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery
Nov 19, 2024 -

Loyalty Chevrolet Cadillac responded

Terry, We are grateful for you leaving Kaitlyn this flawless review! We are pleased to know that she kept you updated on your vehicle until the repairs were done. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 31, 2024

Kirk Tajirian answered all my questions and solved my auto problem in a timely manner. I always look forward to working with him. More

by rlowell90
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kirk Tajirian
Nov 08, 2024 -

Loyalty Chevrolet Cadillac responded

Thank you for your positive review! We are so glad that Kirk got your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 30, 2024

Mallory bishop is always kind and patient she does a wonderful job of going above and beyond in communicating to help you understand when there is a problem More

by Quineesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Spence, John Mooney, Jeremy Baldwin, Laine Wrann, Dennis Wike, Eric Schipper
Oct 30, 2024 -

Loyalty Chevrolet Cadillac responded

Providing quality and efficient service is so important to us here at Loyalty Chevrolet Cadillac and we are glad that Mallory's efforts could meet your satisfaction! We are thrilled to know that she was kind, patient and did a wonderful job. We wish you safe travels until we meet again!

October 26, 2024

My Service Rep, Kaitlyn Ussery, was very friendly, knowledgeable & helpful. She also followed up to be sure I was satisfied. The Service Tech, also went to the trouble of sending me a video of the und More

by mapleleaf38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan was exceptionally good in helping me to get the most value out of my Commodore Coating. Excellent to work with!
Oct 30, 2024 -

Loyalty Chevrolet Cadillac responded

We appreciate you for leaving Kaitlyn this spectacular review! We are delighted to know that she was very friendly, knowledgeable and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know.

October 23, 2024

Outstanding, Kirk, And his team exemplify the true meaning of professionalism! Always on task, always cheerful, and genuinely caring! Patient, and sincere. and you can’t fake sincerity! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Oct 23, 2024 -

Loyalty Chevrolet Cadillac responded

David, Thank you for leaving Kirk this terrific review! We are happy to know that he was cheerful, genuinely caring, patient and sincere. Please do not hesitate to let us know how we may be of further service to you.

October 18, 2024

I had a good experience dealing with Trey Kight. He kept me updated on the progress of the work being done and when I could expect the job to be done. He was very professional to deal with; a great More

by wisniewski398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service; Trey Kight
Oct 18, 2024 -

Loyalty Chevrolet Cadillac responded

Dennis, Providing immaculate service is so important to us here at Loyalty Chevrolet Cadillac and we are glad that Trey's efforts could meet your satisfaction! We are thrilled to know that he was very professional to deal with and had a great attitude. We wish you safe travels until we meet again!

October 18, 2024

From the beginning of my purchase experience through my recent service call I have received excellent service. It is most important that I recognize Nikki Harmon of the Service Department. From my first se More

by David.r.hinnant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
Oct 18, 2024 -

Loyalty Chevrolet Cadillac responded

David, We are grateful for you leaving Nikki this extraordinary review! We are pleased to know that she was professional and knowledgeable. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 12, 2024

We had a great experience working with Megan Evjen in purchasing our new Equinox. She was friendly and helpful in taking the time over several days to insure our satisfaction. We had purchased our Tahoe More

by wheeler5va
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan McHenry
Oct 15, 2024 -

Loyalty Chevrolet Cadillac responded

We appreciate you for leaving Megan this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Megan could provide you with top notch service. We are delighted to know that she was friendly and helpful in taking the time over several days to ensure your satisfaction. We sincerely congratulate you on your new vehicle- behalf of the entire Loyalty Chevrolet Cadillac team!

October 09, 2024

I always get good service here. My truck is a 2015 Colorado, and I want it to last. My Service person is Kait Ussery. She informs me about any needed maintenance and lets me know if More

by jgilliam1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kait Ussery
Oct 09, 2024 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to leave us this positive review! We are honored that you continuously confide in us with your automotive needs, and we are so glad that Kaitlyn and the team consistently provide you with thorough and efficient service. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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