Loyalty Chevrolet Cadillac

Outstanding, Kirk, And his team exemplify the true meaning of professionalism! Always on task, always cheerful, and genuinely caring! Patient, and sincere. and you can’t fake sincerity! meaning of professionalism! Always on task, always cheerful, and genuinely caring! Patient, and sincere. and you can’t fake sincerity! More

I had a good experience dealing with Trey Kight. He kept me updated on the progress of the work being done and when I could expect the job to be done. He was very professional to deal with; a great He kept me updated on the progress of the work being done and when I could expect the job to be done. He was very professional to deal with; a great attitude and I will ask for him on future appointments. Dennis Wisniewski Wisniewski398@verizon.net More

From the beginning of my purchase experience through my recent service call I have received excellent service. It is most important that I recognize Nikki Harmon of the Service Department. From my first se recent service call I have received excellent service. It is most important that I recognize Nikki Harmon of the Service Department. From my first service call Nikki has displayed professionalism, knowledge and someone I now consider as a very good friend. More

We had a great experience working with Megan Evjen in purchasing our new Equinox. She was friendly and helpful in taking the time over several days to insure our satisfaction. We had purchased our Tahoe purchasing our new Equinox. She was friendly and helpful in taking the time over several days to insure our satisfaction. We had purchased our Tahoe 21 years ago from the previous owners of the dealership. After having such a wonderful experience with the Tahoe (419,000 miles) we decided it was time to look for a new car. Megan made it happen! Thanks for your kindness. More

I always get good service here. My truck is a 2015 Colorado, and I want it to last. My Service person is Kait Ussery. She informs me about any needed maintenance and lets me know if My truck is a 2015 Colorado, and I want it to last. My Service person is Kait Ussery. She informs me about any needed maintenance and lets me know if it can wait or needs to be done. Having a relationship with your service person is essential. One time, I brought my truck in for an issue. I was not charged because it was a straightforward fix. This means a lot. Something like this builds trust. What was a very cool surprise was the person working on my truck sent me a video of my truck. He went over my truck and what he found. Very cool! I used to do the work myself, but today's vehicles are too much for me. Maintaining my truck is cheaper than buying a new truck or car. More

It was such a wonderful experience. The atmosphere was incredible and the people were very helpful. I felt right at home. The atmosphere was incredible and the people were very helpful. I felt right at home. More

Service appointment. Service was on time with no surprises or pressure to accept other recommendations.Really like the under vehicle video. Service was on time with no surprises or pressure to accept other recommendations.Really like the under vehicle video. More

Kaitlyn Ussery did an outstanding job of keeping me informed of the progress on my vehicle and options for future services to keep it properly maintain. She is well informed on the present vehicles and informed of the progress on my vehicle and options for future services to keep it properly maintain. She is well informed on the present vehicles and can speak the mechanics language (I was a mechanic for many years). She is a true asset to your organization. Thanks! More

I had the great pleasure of working with Mallory Bishop at Loyalty Chevrolet Cadillac Dealership. I took my 2002 Chevy Silverado for an oil change, tire rotation, and balance. While I was waiting in the cu at Loyalty Chevrolet Cadillac Dealership. I took my 2002 Chevy Silverado for an oil change, tire rotation, and balance. While I was waiting in the customer lounge, the technician made a video of other concerns he found, which I thought was fantastic. He saw I had a terrible center support bearing, the steering pump was leaking, my brake oil was very dark, and my A/C serpentine belt had some cracks. The technician went beyond what needed to be done. I recommend this dealership to everyone in the Williamsburg, Virginia, area. More

I was visiting Williamsburg from Michigan when I noticed a non working right rear taillight on my 2024 GMC Acadia Denali. Without an appointment, I took my Acadia to the dealership and they fixed it right w a non working right rear taillight on my 2024 GMC Acadia Denali. Without an appointment, I took my Acadia to the dealership and they fixed it right way. Kaitlyn Ussery was hugely helpful and most pleasant to deal with. She really went “above and beyond” to help an out of town visitor on very short notice. I really appreciated the high quality service and professionalism at the dealership. Doug Brown, Troy, Michigan More