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Loyalty Chevrolet Cadillac

Williamsburg, VA

4.9
248 Reviews

543 2nd Street

Williamsburg, VA

23185

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248 Reviews of Loyalty Chevrolet Cadillac

October 30, 2024

Mallory bishop is always kind and patient she does a wonderful job of going above and beyond in communicating to help you understand when there is a problem More

by Quineesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Spence, John Mooney, Jeremy Baldwin, Laine Wrann, Dennis Wike, Eric Schipper
Oct 30, 2024 -

Loyalty Chevrolet Cadillac responded

Providing quality and efficient service is so important to us here at Loyalty Chevrolet Cadillac and we are glad that Mallory's efforts could meet your satisfaction! We are thrilled to know that she was kind, patient and did a wonderful job. We wish you safe travels until we meet again!

October 26, 2024

My Service Rep, Kaitlyn Ussery, was very friendly, knowledgeable & helpful. She also followed up to be sure I was satisfied. The Service Tech, also went to the trouble of sending me a video of the und More

by mapleleaf38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan was exceptionally good in helping me to get the most value out of my Commodore Coating. Excellent to work with!
Oct 30, 2024 -

Loyalty Chevrolet Cadillac responded

We appreciate you for leaving Kaitlyn this spectacular review! We are delighted to know that she was very friendly, knowledgeable and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know.

October 23, 2024

Outstanding, Kirk, And his team exemplify the true meaning of professionalism! Always on task, always cheerful, and genuinely caring! Patient, and sincere. and you can’t fake sincerity! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Oct 23, 2024 -

Loyalty Chevrolet Cadillac responded

David, Thank you for leaving Kirk this terrific review! We are happy to know that he was cheerful, genuinely caring, patient and sincere. Please do not hesitate to let us know how we may be of further service to you.

October 18, 2024

I had a good experience dealing with Trey Kight. He kept me updated on the progress of the work being done and when I could expect the job to be done. He was very professional to deal with; a great More

by wisniewski398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service; Trey Kight
Oct 18, 2024 -

Loyalty Chevrolet Cadillac responded

Dennis, Providing immaculate service is so important to us here at Loyalty Chevrolet Cadillac and we are glad that Trey's efforts could meet your satisfaction! We are thrilled to know that he was very professional to deal with and had a great attitude. We wish you safe travels until we meet again!

October 18, 2024

From the beginning of my purchase experience through my recent service call I have received excellent service. It is most important that I recognize Nikki Harmon of the Service Department. From my first se More

by David.r.hinnant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
Oct 18, 2024 -

Loyalty Chevrolet Cadillac responded

David, We are grateful for you leaving Nikki this extraordinary review! We are pleased to know that she was professional and knowledgeable. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 12, 2024

We had a great experience working with Megan Evjen in purchasing our new Equinox. She was friendly and helpful in taking the time over several days to insure our satisfaction. We had purchased our Tahoe More

by wheeler5va
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan McHenry
Oct 15, 2024 -

Loyalty Chevrolet Cadillac responded

We appreciate you for leaving Megan this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Megan could provide you with top notch service. We are delighted to know that she was friendly and helpful in taking the time over several days to ensure your satisfaction. We sincerely congratulate you on your new vehicle- behalf of the entire Loyalty Chevrolet Cadillac team!

October 09, 2024

I always get good service here. My truck is a 2015 Colorado, and I want it to last. My Service person is Kait Ussery. She informs me about any needed maintenance and lets me know if More

by jgilliam1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kait Ussery
Oct 09, 2024 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to leave us this positive review! We are honored that you continuously confide in us with your automotive needs, and we are so glad that Kaitlyn and the team consistently provide you with thorough and efficient service. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 04, 2024

It was such a wonderful experience. The atmosphere was incredible and the people were very helpful. I felt right at home. More

by Jharris_1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
Oct 04, 2024 -

Loyalty Chevrolet Cadillac responded

Providing immaculate and quality service is so important to us here at Loyalty Chevrolet Cadillac and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very helpful. We wish you safe travels until we meet again!

September 21, 2024

Service appointment. Service was on time with no surprises or pressure to accept other recommendations.Really like the under vehicle video. More

by brentbarefoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
Sep 24, 2024 -

Loyalty Chevrolet Cadillac responded

Thank you for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they your service was on time and no pressure to accept other recommendations. Please do not hesitate to let us know how we may be of further service to you.

September 19, 2024

Kaitlyn Ussery did an outstanding job of keeping me informed of the progress on my vehicle and options for future services to keep it properly maintain. She is well informed on the present vehicles and More

by Fritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery
Sep 19, 2024 -

Loyalty Chevrolet Cadillac responded

Fritz, Providing exemplary and quality service is so important to us here at Loyalty Chevrolet Cadillac and we are glad that Kaitlyn's efforts could meet your satisfaction! We are thrilled to know that she did an outstanding job keeping you informed on your vehicle. We wish you safe travels until we meet again!