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Loyalty Chevrolet Cadillac

Williamsburg, VA

4.9
233 Reviews

543 2nd Street

Williamsburg, VA

23185

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233 Reviews of Loyalty Chevrolet Cadillac

July 25, 2024

Very pleased with the service from the time I drive in until I drive out. Treated with the upmost respect. Malory Bishop skilled in helping people*me* I am grateful. More

by thelordreign1950
Workmanship
Recommend Dealer
Yes
Employees Worked With
Gallery Bishop
Jul 26, 2024 -

Loyalty Chevrolet Cadillac responded

We are grateful for you leaving Mallory this extraordinary review! We are thrilled to hear that Mallory took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that she treated you with the utmost respect. Please drive safely and do not hesitate to let us know how we may be of further service to you.

July 23, 2024

Brought my truck to the collision center for some work. The experience was phenomenal! Excellent work and service. I’ve been at this dealership before and they always treat you like family. More

by cdiaz
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Marple and the collision front desk staff.
Jul 23, 2024 -

Loyalty Chevrolet Cadillac responded

Cdiaz, Providing quality and efficient service is so important to us here at Loyalty Chevrolet Cadillac and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they made your experience phenomenal. We wish you safe travels until we meet again!

July 19, 2024

Have purchased numerous cars at dealership over 20 years . Have always been very happy with the service and people,as well as the service! More

by ambo27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
Jul 19, 2024 -

Loyalty Chevrolet Cadillac responded

Ambo27, Thank you for leaving us this amazing review! We are glad to hear that our team took exceptional care of you and your automotive needs. We are happy to know that you are very happy with the service. Please do not hesitate to let us know how we may be of further service to you.

July 19, 2024

Mallory Bishop is an excellent service representative. She is always willing to answer any questions I may have concerning my vehicle. She is willing to go the extra mile, providing information not asked More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Jul 19, 2024 -

Loyalty Chevrolet Cadillac responded

Andy, We are grateful for you leaving Mallory this extraordinary review! We are thrilled to hear that Mallory took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that she was excellent and willing to go the extra mile for you. Please drive safely and do not hesitate to let us know how we may be of further service to you.

July 16, 2024

Had the first oil change on new GMC purchased from another dealer. Everyone and everything was great. More

by sanduskymichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight
Jul 17, 2024 -

Loyalty Chevrolet Cadillac responded

Sanduskymichael, Providing impeccable and quality service is so important to us here at Loyalty Chevrolet Cadillac and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were great. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

July 09, 2024

Excellent service including Mallory Bishop which is always professional and knowledgeable about my car. Highly recommend Loyalty to all new comers. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
Jul 10, 2024 -

Loyalty Chevrolet Cadillac responded

Hi Bill, your feedback is valuable to us and we appreciate you sharing your great experience with a recommendation! Thank you for your special mention of Mallory's approved workmanship and continued loyalty. Please have fun and safety in your vehicle!

July 03, 2024

Mallory Bishop the service rep at Loyalty Chevrolet is a outstanding service provider. She’s always taking care of my vehicle each time. I’ll come in to the shop for Mallory. More

by alvinethridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop in service department
Jul 10, 2024 -

Loyalty Chevrolet Cadillac responded

Thank you for sharing your amazing experience with Mallory and your 5 star rating! It is our top priority to ensure our guests' full satisfaction and giving us your recommendation. We look forward to assisting you again. Safest of joyful travels!

June 30, 2024

Scheduling was easy, Service was done in a very timely manner, Kaitlyn Ussery, kept me informed as to the progress of my service. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery
Jul 10, 2024 -

Loyalty Chevrolet Cadillac responded

Scott, we are pleased to receive this positive review for Kaitlyn! Thank you for letting us know how we are doing and giving us your recommendation. We wish you enjoyment on the open road!

June 27, 2024

Everyone is always professional and friendly. Will continue to have both of my Chevrolets serviced here. More

by Snimmit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery
Jun 27, 2024 -

Loyalty Chevrolet Cadillac responded

Snimmit, Providing exemplary and quality service is so important to us here at Loyalty Cadillac and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they are always professional and friendly. We look forward to serving you again in the future when the time comes.

June 22, 2024

Service advisers are courteous, efficient and most helpful. Mallory Bishop has been our service advisor for a long time, and we are grateful for her support. More

by cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
Jun 25, 2024 -

Loyalty Chevrolet Cadillac responded

cc, We are grateful for you leaving Mallory this flawless review! We are thrilled to hear that Mallory took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that she was courteous and helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

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