
Longo Lexus
El Monte, CA
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2,044 Reviews of Longo Lexus
Longo Lexus Service Department is great. My Longo Lexus Service Agent, Michael Chico explained what I needed to get done on my car. He contacted me to let me know that the technicians found My Longo Lexus Service Agent, Michael Chico explained what I needed to get done on my car. He contacted me to let me know that the technicians found that I had 3 tires that were in bad condition, that there were deep visible cracks in the original tires. He said that the other tire was fine and didn’t need to be changed out at all. He went above and beyond by helping me do a two way call to State Farm insurance to get my updated insurance information emailed to him directly so I could get a Longo Lexus car loaned out to me until my car was getting worked on. He also let me know that my oil change service was about to expire in two days if I didn’t get the oil change done. Of course. I let Michael know that I wanted an oil change done as well. I had such a great experience at the Longo Lexus Service Department, I will definitely be back in the future.Shoutout to Michael Chico for his amazing customer service! More
The service at Longo Lexus is excellent. They make you feel like family. Man Wong my service advisor is knowledgeable and kind. He also stays in touch with you the whole time your car is bei They make you feel like family. Man Wong my service advisor is knowledgeable and kind. He also stays in touch with you the whole time your car is being serviced. I never worry about my car. More
Excellent service. Very detailed on their assessment and advice on the work to be done. I like especially that they give you heads up of the work being done on my car. Very detailed on their assessment and advice on the work to be done. I like especially that they give you heads up of the work being done on my car. More