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Longo Lexus

El Monte, CA

4.9
2,044 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

February 05, 2023

Dropped in without an appointment for my regularly scheduled servicing of our Lexus. Taken right in. Had time to view our next vehicle to replace it. Car was ready. More

by usspueblo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Littleton, Rene Reynoso
Feb 06, 2023 -

Longo Lexus responded

We're honored to serve you - Team Longo

February 02, 2023

Very good service by Angelica. Thanks Explained CarPlay, options, auto-parking steps. Overall view of screen options. Didn’t like trade-in quote. Overall though, very satisfie More

by Wesley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelica Ugalde
Feb 02, 2023 -

Longo Lexus responded

Thank you for sharing your viewpoint and happy to know you were satisfied with your overall experience. Please know that you have other options (private sale etc) when it comes to selling your trade-in vehicle. We do the best we can but at the end of the day you do have the final decision on accepting and or declining the offer we've made on your vehicle. Your feedback has been noted

February 01, 2023

Every staff is nice! The staff John Yang is very nice and and responsible.Thank you very much for your service 👍🙏 More

by L
Recommend Dealer
Yes
Employees Worked With
Matthew Yeung, John Yang
Feb 01, 2023 -

Longo Lexus responded

We're honored to serve you and please hurry back - Team Longo

January 31, 2023

Impressive service and customer relations! Longo Lexus has the best crew! James was great updating me on wait time! More

by Aura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Lo, Angelica Ugalde, James Dahlstein
Jan 31, 2023 -

Aura responded

Thank you ALL for your excellent service!

January 31, 2023

At Longo Lexus all the people it’s very nice from the valley team when they receive the guest to ASM and the technicians everybody has a smile and they are very helpful and professional, they’re always a More

by Alejandro.Segoviano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Jan 31, 2023 -

Longo Lexus responded

Longo Lexus would not be the dealer we are without guests such as you - Thank you for being the most important part of our business and hurry back

January 31, 2023

I got excellent service no complaints. Jackelyne was very informative and pleasant . Service was done in a timely manner More

by delaros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Jan 31, 2023 -

Longo Lexus responded

We appreciate your time to post your service visit @ Longo Lexus on DealerRater and make sure you hurry back - Team Longo

January 29, 2023

The entire service team knows what they are doing…So helpful…So honest…So great! More

by N.L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jan 30, 2023 -

Longo Lexus responded

We're honored to serve you and please hurry back - Team Longo

January 28, 2023

Great service and convenience. Very quick and cleaned my car. David most helpful would recommend More

by llwaldie1
Recommend Dealer
Yes
Employees Worked With
David Parada
Jan 30, 2023 -

Longo Lexus responded

Thank you for the rating & review - Team Longo

January 26, 2023

The El Monte Longo Lexus is a great dealership with great staff for all my vehicle’s needs. More

by mario_astorga_jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Jan 27, 2023 -

Longo Lexus responded

Thank you for the rating & review - Have a wonderful weekend and hurry back - Team Longo

Jan 27, 2023 -

mario_astorga_jr responded

You’re welcome. Til the next. Have a great weekend!

January 24, 2023

Great experience, great customer service highly recommended. Will gladly go back and purchase more vehicles. More

by Gio murillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
Jan 24, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus congratulations on your recent purchase and delighted knowing Sergio took wonderful care of you

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