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Longo Lexus

El Monte, CA

4.9
2,044 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

March 06, 2023

Salesman Jose Mendoza was very professional and listened to my car search needs. He was not a pushy salesman. More

by Rociograciano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Mar 06, 2023 -

Longo Lexus responded

Thank you for this amazing posting and please enjoy what your drive -Team Longo

March 05, 2023

Rudy is very friendly and courteous. He has excellent customer service skill. Other staff are very efficient too. I am very satisfied with the service. Thank you. More

by Nnyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Mar 06, 2023 -

Longo Lexus responded

We're honored to serve you - Team Longo

March 04, 2023

Longo Lexus has excellent service! James D was personable and professional in helping me with the maintenance of my car. More

by Acanedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
Mar 04, 2023 -

Acanedo responded

Longo Lexus has excellent service! James D was personable and professional in helping me with the maintenance of my car.

March 04, 2023

Friendly, excellent, very helpful, and very professional. Professional skill. Promise delivery on time delivery. Easy to sign all paper work. More

by Winnie.ng
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Collision Department Michael Chau, Sergio Orozco, Clem Cisneros, Frank Lorusso
Mar 06, 2023 -

Longo Lexus responded

Thank you for the trust you have in our company (Longo Lexus) and team. Make it a great day

March 03, 2023

service very good i love it will be there if i need again they so nice More

by thangbom626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Mar 03, 2023 -

Longo Lexus responded

Thank you for all the trust you have in our company (Longo Lexus) and team (Michael)

March 01, 2023

I bring my vehicles to longo Lexus very fast service and professional all the way around More

by Cassey439
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Mar 01, 2023 -

Cassey439 responded

Done very happy

Mar 02, 2023 -

Longo Lexus responded

Thank you for your feedback, we're honored to serve you - Team Longo

February 28, 2023

From first speaking with Ray Huang, our experience was fantastic! He was very helpful, professional and courteous. Nothing felt rushed. This was the most professional and clean dealership we have visited. More

by arm337
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Huang
Feb 28, 2023 -

Longo Lexus responded

Thank you for the trust you have in our company (Longo Lexus) and team (Ray Huang). Please enjoy what you drive and we're honored to serve you

February 28, 2023

Great service and take care customer excellent Honesty service consultation A good experience and clean facilities More

by Daniel hu
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Yang
Feb 28, 2023 -

Longo Lexus responded

Thank you for the 5-star rating on DealerRater and please hurry back - Team Longo

February 28, 2023

Always took our cars to Longo Lexus for services and never had a bad experience. Robin Ho is an excellent service advisor and his communications and customer service skills are top notch. Definitely wil More

by RX350L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Feb 28, 2023 -

Longo Lexus responded

We couldn't agree with you more about Robin H @ Longo Lexus, he's certainly one of the many reason why Longo is Longo. Make it a great day

February 26, 2023

I have been taking my 2001 Lexus ES300 for service for many years. My auto is great. More

by eleanorpowell8
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Feb 27, 2023 -

Longo Lexus responded

We're honored to serve you for so many years - Thank you for being the most important part of our business - Team Longo

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